Amy Forte, M.A. Email & Phone Number

Long Beach, California, United States

Greater Los Angeles Area

• Supporting businesses, municipalities, and non-profits with strategic planning, and communications, organizational development, financial analysis, and general project implementation, using best practices and.
• Providing best practice consultation to small businesses in the areas of customer service, organization structure and distribution.
• Facilitating long- range strategic plans and goal setting in municipalities and non-profits.
• Developing and communicating public sector financial forecasts, and guiding strategy discussions to help elected officials in decision-making.

Service Parts And Accessories

• Reporting to the Group Vice President, developed and executed strategic and financial plans, and implemented a communication strategy to unify 2200+ team members behind the division’s mission to provide best-in-class.
• Led the division’s executive team in developing the organization design, transition plan, recruiting and onboarding strategy, office space design, and physical relocation for the One Toyota merger in Plano, Texas.
• Led a team of finance professionals in forecasting and analyzing financials covering Toyota’s multi- billion-dollar parts and accessories business, and overhauled the parts sales analytics processes and systems.
• Oversaw development of and was accountable for $400M expense budgets and $40M capital project plans.
• Collaborated with Toyota and Lexus sales division executives in negotiating sales plans and gross profit targets to achieve 5% year-over-year growth in operating income.
• Oversaw the division’s Sarbanes Oxley (SOX) and internal audit program.

Torrance, CA

• Oversaw all IT-related functions in support of NAPO’s supply chain, including development and management of business applications, decision support tools, and technology strategy.

Torrance, CA

• Led a diverse team of professionals in Strategic Planning, Kaizen, Organizational Development, Environmental Health & Safety (EH&S), Risk and Compliance in setting direction in key areas of NAPO.
• Developed and executed NAPO’s Associate Strategy which prioritizes Toyota Way, Universal Skills, Hard Skills, High Performing Teams, and Organizational Readiness.
• Championed NAPO’s Kaizen culture, including expansion of NAPO’s Toyota Production System Certification program, development of stretch targets to encourage NAPO’s leaders to become certified, and creation of a project.
• Developed NAPO’s Diversity and Inclusion strategy and created metrics and sustainment mechanisms, which are applied network-wide.
• Developed and executed TMS’ remediation strategy to ensure compliance with highly visible environmental regulations, in partnership with Legal and TMS EH&S.
• Oversaw planning and execution of NAPO’s National Ergonomics Programs which provided training, tools, and processes to Parts Centers to reduce occupational muscular skeletal disorders.

Torrance, CA

• Managed diverse team in oversight of all EH&S functions as they pertain to support of NAPO’s Parts Centers.
• Promoted a cooperative partnership between NAPO, Toyota Logistics Services, and Corporate EH&S to ensure that best practices are shared and projects move forward with efficiency and positive results.

Torrance, CA

• Managed 20 salaried and 97 hourly associates’ day-to-day activities in oversight of TMS’ largest PDC operation ($500 million annual volume/2-shift operation) including shipping, logistics, operations improvement, and.
• Promoted a culture, which honors Toyota Production System principles and encourages Kaizen participation by all associates while meeting the requirements of the Teamsters Union collective bargaining agreement.
• Created a diplomatic environment to promote harmonious relations with the Teamsters.

Torrance, CA

• Managed professional staff associates’ day-to-day activities, responsible for supporting transportation needs for NAPO field locations, vehicle distribution centers, private distributors, suppliers, and dealers.
• Negotiated multi-million dollar carrier contracts ranging from large multi-national carriers such as UPS, FedEx, and the railroads to small family-owned regional providers.
• Led a joint project team, which integrated production and service parts deliveries onto auto plant daily sub routes. This reduced costs and paved the way for future integration, resulting in delivery frequency increase.
• Championed the development and implementation of a Logistics Data Warehouse, which resulted in at least $500,000 annual cost savings for NAPO during the first year.

Torrance, CA

• Provided systems, logistics, and supplier expertise in strategic planning phase of Advantex project which sought to develop a non-genuine line of aftermarket service parts and supported implementation of the venture.
• Participated in brand development activities including observation of focus groups with independent repair shop owners and partnering with vendors to develop marketing material.

Torrance, CA

• Introduced daily ordering methodology to accessory distribution network, including dealer installed options and high volume post production option parts, resulting in improved service and inventory reduction.
• Implemented returnable packaging for large volume accessories resulting in reduced waste to landfill and lower packaging costs.
• Envisioned automated demand forecast process and championed the project through planning phase.
• Represented accessory business requirements in the successful launch of Toyota’s Part Center in Kentucky.

Torrance, CA

Torrance, CA

Los Angeles, CA

College intern in inventory control during summers of 1987 and 1988.

Ba, Economics, Anthropology

Activities and Societies: cum laudecum laude

Ma, Economics/Econometrics