Why work with the Amy and FOSS Real Estate Team?If you really stop and think about what makes for a successful transaction in any arena of business, it comes down to how the client feels about what they buy and the process of buying it.This concept stands at the very core of who Amy is as an agent. Client first… ALWAYS!Of course working with Amy comes with all the great experience she has gathered over her years in virtually every area of real estate: From the lending side, the title side, the marketing side and the agent side, Amy has the experience to help her clients make great decisions and make it easy in the process.If you talk with any one of Amy’s clients they will tell you this… “Amy is genuine. She makes you feel like you are the most important person in the room”The truth is, Amy really believes that you ARE the most important person in the room. While other agents sometimes confuse the pecking order of a relationship, it is Amy’s sole goal to get her client’s everything they want and make them feel like a million dollars in the process.You just have to work with Amy to truly understand the lengths that she goes to provide a fantastic real estate experience, every time.

Marketplace Business Builder is about GROWING business through effective marketing! As the chief strategist at Marketplace Business Builder in Forest Lake, Minnesota I work with Real Estate Professionals in Minnesota & Wisconsin, along with Loan Originators from Marketplace Home Mortgage. My role is education, execution and management of the many marketing tools that are available to reach their respective clients and maintain contact. We often say “when I get time I will do it” and as a result you may as well be throwing money away by not keeping in touch….Let’s just say “I’m here to help you with that”. Whether it’s a direct mailing piece or a message through social media, “you will be remembered”. I work alongside each individual Realtor and Loan Originator to communicate their thoughts and ideas to create a successful home selling and buying experience with more satisfied homeowners. I can do this by managing their client database to ensure when you reach out to customers, the customer knows who they are and what they do, and that its “yes, they want to work with you now or I have a referral for you”. Marketing to your sphere of influence, past, current & new clients is the KEY to your success. My role is to strategize, design and manage effective marketing for those I work with.

•Work with Staff on identifying possible enhancements for the company.•Manage and maintain client relations on a daily basis.•Develop and implement a consistent operation process to ensure customer retention.•Identify client opportunities through relationship building and understanding of needs.•Assist in the enhancement of all marketing material for company.•Manage and develop effective sales tools for staff and clients to increase business profitability.•Partner with production to ensure customer satisfaction.•Work with production on system enhancement to ensure accurate client reports.•Track and measure results through an accurate customer interface database.

•Work with individuals to obtain financing for their homes.•Generate loans for borrowers who are; purchasing new homes, 2nd homes or investment properties, refinancing their property to improve their current interest rate or to cash out for home improvements or debt consolidation.•Inform, educate, communicate and discuss mortgage products to borrowers that best fit their financial goals.•Develop rapport with borrowers throughout the financing process.•Provide credit coaching for borrowers based on their credit history.•Train new and existing mortgage professionals on; products, systems, marketing techniques and specialty programs such as; FHA & VA loan.•Manage and develop effective sales tools for employees to increase business profitability.•Manage daily business operations such as; staff, bills, payroll to maintain and effective business environment for employees.

• Deliver training to new and existing employees• Conduct new hire orientation• Develop and update training documentation• Manage class participants• Complete progress reports• Prepare needs analysis performance document• Coach effective selling techniques• Partner with managerial staff, subject matter experts, manufacturing and process analysts to research possible training solutions• Ensure class participants retain information to successfully complete job responsibilities• Manage training projects from beginning to end• Prepare needs assessments for new training process implementation.Project Coordinator / Senior Sales Support• Assist corporate representatives in building accounts by provide Deluxe Corporation service and product information.• Develop and update training documentation• Test system enhancements for Customer Interface• Coaching of individual staff on tasks specific to their job duties• Implementing new processes to ensure customer satisfaction• Promoting quality assurance by listening in on customer calls and coaching individual staff on providing quality customer service• Create bank reference guides for staff to ensure efficient service to our customers• Fielding customer inquires on High profile accounts• Maintain the accuracy of a widely used database containing information from the National Bank Files *Leader of Sales Development• Supporting both the Financial Institutions and Corporations• Balancing workflow based on customers priorities, while maintaining department goals• Delegating daily workload to appropriate staff• Train new and present employees• Understand printing capabilities• Write, Communicate and update training material for department• Respond to a wide variety of questions from onsite and offsite staff• Answering managerial staff by performing tasks above and beyond the duties of my present position• Facilitate weekly department meetings