Amy Geier Email & Phone Number

Olympia, Washington, United States

Tacoma, Washington, United States

Tacoma, Washington, United States

Peace Community Center creates transformational educational experiences for Hilltop youth and families of promise, empowering future success in college, career, and community leadership. We envision a vibrant community where youth and families are life-long learners who use their diverse gifts to cultivate love, justice, and peace for generations to come.

Auburn, Washington, United States

• Collaborate with team-members to accurately place orders for new installations• Coordinate installation schedules between site managers and project coordinators• Develop effective communication strategies between staff and site managers to provide timely information on orders and installations• Retain customers and increase their satisfaction by providing responsive and innovative solutions for issues resulting from supply chain problems

Huachuca City, Arizona, United States

• Addressed over 30 clients daily in person or telephonically, captured information in databases and facilitated on-the-spot service• Conducted administrative support for office operations, including filing documents, maintaining 75+ client records and communicating updates to management• Directed schedule deconfliction and created weekly schedules for management• Recognized twice for outstanding customer service comments from clients

Grafenwöhr, Bavaria, Germany

• Managed the retail section of the store, four volunteers, and the point-of-sale system• Increased the year-over-year contributions to the community by 33% in the last year• Raised foot traffic over 20% by personally speaking with customers and improving their relationships with the store and parent organization• Earned seven positive customer comments submitted to the base, compared to three total for the rest of the store

• Researched, planned and booked travel for 100+ regular clients using reward points• Provided phone customer service to 10 clients daily by reviewing travel requests, resolving any issues with travel booking and providing insight on most efficient use of award points• Maintained 100+ client records across multiple databases, including personal information

• Controlled communications and processing of $300,000 of applications for local scholarships• Conducted regular site visits to organizations seeking grant funds as part of review process for request-for-proposals and grant applications valued over $450,000• Coordinated community engagement events, focus groups, and discussion panels• Maintained administrative files for applications and current clients, tracking project status

• Recruited publishers for 15+ clients across 7 networks, increasing average network size by 13%• Solicited information from potential clients and recorded prospects in different databases• Published over 70 weekly newsletters, highlighting new sales offers and networking partners• Reduced potential fraud by nearly 20% by monitoring trends of client purchases and posts• Volunteered as the office social coordinator to arrange several off-site company-wide social events, maintaining the office snack and drink budget and inventory, and just raised morale

Tampa/St. Petersburg, Florida Area

• Prepared weekly invoices for three of the top eight clients, valued over $2MM• Researched and rectified complex billing situations, including absent billing and mergers, reducing late and disputed billing by 10%• Developed an onboarding process for new billing department personnel, resulting in fewer billing errors and a more positive work morale

Tampa/St. Petersburg, Florida Area

• Increased outflow mailers 27% while managing database of all outgoing mail• Reduced operating costs 7% by evaluating and implementing more efficient procedures• Created and implemented a system of tracking direct mailers that resulted in 100% increase of ability to follow up with potential leads

Tampa/St. Petersburg, Florida Area

• Planned bi-weekly mock trials and focus groups to provide analysis on upcoming cases• Developed upcoming client projects through budget proposals and project timelines • Coordinated with sales, management and attorneys to ensure projects stayed on target • Trained and mentored three consulting department employees in recruiting and event operations

Tampa/St. Petersburg, Florida Area

- Optimized and managed pay per click accounts for various retail based clients - Partnered with other departments to ensure all client objectives and deadlines were met- Wrote copy for sponsored advertisements in accordance with search platform parameters

Learning how an idea can spark a movement and why careful planning and communication crucial to any great campaign.

Try to learn a little bit about everything.

B.A., Mass Communications, Advertising, Psychology

Activities and Societies: Student in the Zimmerman Advertising Program, Ad Club members, member of Ad2 Tampa Bay Social chair of the Beef.

Communications And Psychology