Amy Geier work email
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Amy Geier personal email
Amy Geier phone numbers
Mid-career customer service and fundraising professional searching for a Development role. Feel free to connect via LinkedIn or contact me directly at aswertma@gmail.com if you're looking to hire someone who will boost business through exceptional customer service. My work experience spans managing the front of a store, running e-commerce marketing campaigns and several years of mixed experience from vetting grant applications to coordinating international travel itineraries and reconciling complex invoices. Most importantly, I have a proven record of increasing business through personally engaging clients and improving customer satisfaction rates.My organisational skills, problem-solving and teamwork drive improved customer retention. Being detail-oriented with exceptional communication abilities and having an aptitude to anticipate challenges before they arise, while managing complex projects simultaneously have made me a regular top-performer.
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Outreach And Development CoordinatorConcern For Animals Apr 2023 - PresentOlympia, Washington, United States -
Donor Engagement OfficerPeace Community Center Jan 2023 - Mar 2023Tacoma, Washington, United States -
Development CoordinatorPeace Community Center Sep 2022 - Jan 2023Tacoma, Washington, United StatesPeace Community Center creates transformational educational experiences for Hilltop youth and families of promise, empowering future success in college, career, and community leadership. We envision a vibrant community where youth and families are life-long learners who use their diverse gifts to cultivate love, justice, and peace for generations to come.
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Customer Care SpecialistFireside Home Solutions Feb 2022 - Sep 2022Auburn, Washington, United States• Collaborate with team-members to accurately place orders for new installations• Coordinate installation schedules between site managers and project coordinators• Develop effective communication strategies between staff and site managers to provide timely information on orders and installations• Retain customers and increase their satisfaction by providing responsive and innovative solutions for issues resulting from supply chain problems -
Customer Service CoordinatorGrasshopper Landscaping Aug 2021 - Nov 2021Huachuca City, Arizona, United States• Addressed over 30 clients daily in person or telephonically, captured information in databases and facilitated on-the-spot service• Conducted administrative support for office operations, including filing documents, maintaining 75+ client records and communicating updates to management• Directed schedule deconfliction and created weekly schedules for management• Recognized twice for outstanding customer service comments from clients
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Customer Service ManagerTower Barracks Thrift Store Jul 2018 - Jun 2021Grafenwöhr, Bavaria, Germany• Managed the retail section of the store, four volunteers, and the point-of-sale system• Increased the year-over-year contributions to the community by 33% in the last year• Raised foot traffic over 20% by personally speaking with customers and improving their relationships with the store and parent organization• Earned seven positive customer comments submitted to the base, compared to three total for the rest of the store
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Award Travel AgentCranky Concierge Jan 2018 - Jul 2018• Researched, planned and booked travel for 100+ regular clients using reward points• Provided phone customer service to 10 clients daily by reviewing travel requests, resolving any issues with travel booking and providing insight on most efficient use of award points• Maintained 100+ client records across multiple databases, including personal information -
Assistant Programs OfficerSchulze Family Foundation Jan 2018 - Apr 2018• Controlled communications and processing of $300,000 of applications for local scholarships• Conducted regular site visits to organizations seeking grant funds as part of review process for request-for-proposals and grant applications valued over $450,000• Coordinated community engagement events, focus groups, and discussion panels• Maintained administrative files for applications and current clients, tracking project status
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Media Partner CoordinatorSmarterchaos.Com Mar 2015 - Aug 2017• Recruited publishers for 15+ clients across 7 networks, increasing average network size by 13%• Solicited information from potential clients and recorded prospects in different databases• Published over 70 weekly newsletters, highlighting new sales offers and networking partners• Reduced potential fraud by nearly 20% by monitoring trends of client purchases and posts• Volunteered as the office social coordinator to arrange several off-site company-wide social events, maintaining the office snack and drink budget and inventory, and just raised morale
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Billing CoordinatorHolland & Knight Llp Oct 2013 - Jul 2014Tampa/St. Petersburg, Florida Area• Prepared weekly invoices for three of the top eight clients, valued over $2MM• Researched and rectified complex billing situations, including absent billing and mergers, reducing late and disputed billing by 10%• Developed an onboarding process for new billing department personnel, resulting in fewer billing errors and a more positive work morale -
Communications SpecialistLaw Office Of Michael P Loberg Apr 2013 - Oct 2013Tampa/St. Petersburg, Florida Area• Increased outflow mailers 27% while managing database of all outgoing mail• Reduced operating costs 7% by evaluating and implementing more efficient procedures• Created and implemented a system of tracking direct mailers that resulted in 100% increase of ability to follow up with potential leads
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Project Coordinator & Research AssistantTrial Exhibits Inc. Mar 2011 - Apr 2013Tampa/St. Petersburg, Florida Area• Planned bi-weekly mock trials and focus groups to provide analysis on upcoming cases• Developed upcoming client projects through budget proposals and project timelines • Coordinated with sales, management and attorneys to ensure projects stayed on target • Trained and mentored three consulting department employees in recruiting and event operations -
Search Engine Marketing SpecialistAcquirgy Sep 2010 - Apr 2011Tampa/St. Petersburg, Florida Area- Optimized and managed pay per click accounts for various retail based clients - Partnered with other departments to ensure all client objectives and deadlines were met- Wrote copy for sponsored advertisements in accordance with search platform parameters -
Account Services/Brand Strategy InternPyper Paul + Kenney May 2010 - Nov 2010Learning how an idea can spark a movement and why careful planning and communication crucial to any great campaign. -
InternMarshall Advertising Feb 2010 - Jun 2010Try to learn a little bit about everything.
Amy Geier Skills
Amy Geier Education Details
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Mass Communications, Advertising, Psychology -
Communications And Psychology
Frequently Asked Questions about Amy Geier
What company does Amy Geier work for?
Amy Geier works for Concern For Animals
What is Amy Geier's role at the current company?
Amy Geier's current role is Development Coordinator Extraordinaire.
What is Amy Geier's email address?
Amy Geier's email address is as****@****usf.edu
What is Amy Geier's direct phone number?
Amy Geier's direct phone number is +172058*****
What schools did Amy Geier attend?
Amy Geier attended University Of South Florida, Florida Atlantic University.
What skills is Amy Geier known for?
Amy Geier has skills like Social Media Marketing, Microsoft Office, Marketing, Social Media, Focus Groups, Event Planning, Project Management, Adobe Creative Suite, Advertising, Powerpoint, Research, Account Management.
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