Amy Germain Email & Phone Number

Minnesota, United States

Warmly welcomed 20-30 guests per shift, coordinated check-in, collected documents, and directed them to theirdestination.Managed 3 phone lines and facilitated over 20+ call per day with clients, consultants, and staff.Maintained an organized, clean, professional workspace and waiting area. Provided excellent customer service with ahelpful and friendly attitude.Provided administrative and clerical support via Peoplesoft, Salesforce, and Microsoft Office.Coordinated pickup and delivery of express mail services, ordered and unpacked inventory, and stocked supplies.Updated account information in company databases.Smoothly managed the day-to-day front desk operations for a fast-paced staffing agency.

Greater Minneapolis-St. Paul Area

• Address and resolve inquiries received via the Aerotek Community portal, in addition to other online channels.• Work with Corporate partners to better the process and delivery for our community users.• Travel across the region for office visits and conduct presentations to internal employees.• Identify and route requests and issue resolution to the field office and the HR team.• Working knowledge with Salesforce, PeopleSoft, RWS, and other internal database systems.• Handle user cases, issue resolution, customer service actions, and website flow.• Effectively work remote and in-office settings independently.• Responsible for monitoring the company’s Social Media platforms.

Greater Minneapolis-St. Paul Area

• Organize and assist Customer Support Analysis with pre-employment paperwork for Vendor Management System accounts• Various spreadsheet tracking for Vendor Management Systems contractors – information needed to submit and process in Vendor Management System.• Track outstanding compliance information and follow up with respective ARM/Recruiter/AM for completion. (Drug and Background, Reference Checks etc)• Manage attendance hotline/leave request for contractors and notify VMS program manager• Pull reports in VMS tool to determine new req flow and distribute out to respective ARM/Recruiter for assignment• Track contractor durations and inform ARM/Recruiter when assignment is approaching the end so that contractor may be redeployed/extended• Send emails to candidates detailing interview location/time• Send reminders to contractors for missing time cards• Create/pull various ad hoc reports as requested by VMS manager• Clone /closeout requisitions in Salesforce when requisitions volume is high• Manage audits requested by VMS manager

Woodbury, Mn

Feeding, changing diapers, and attending to the infant’s or toddler's needs;Engage infants and toddlers in play and learning activities while monitoring their progress and watching for developmental milestones ;Implement daily the provided infant/toddler curricular activities according to established policies, licensing regulations, and the philosophy of Primrose.Maintains an attractive, well-kept classroom that encourages children to create, explore, and confidently make decisions consistent with health and safety standards.

Lake Elmo, Mn

• Responsible for daily accounting tasks and ensuring suppliers are paid in a timely manner• Track and manage 8 tenants bills to ensure they are paid on time• Prepare and submit offers on homes while maintaining good lines of communication with clients and buyers

Oakdale, Mn

• Form and maintain relationships with frequent customers• Provide customers with product specifications and recommendations in the computer and tablet department