Amy Grace

Amy Grace Email and Phone Number

Operations Manager III | Amazon @ Amazon
Amy Grace's Location
Greater Pittsburgh Region, United States, United States
Amy Grace's Contact Details

Amy Grace personal email

n/a
About Amy Grace

My professional experience features a solid record of continuous achievement in progressive roles each of which have involved a focus on people leadership, customer service, sales maximization and daily operations management. A forward-thinking leader with expertise in setting goals and in leading profit generating operations through strategic planning and the improvement of processes. Proven ability to manage complex business operations, assess situations quickly, make solid decisions and communicate effectively up and down the organizational ladder. What sets me apart is my passion to not only service the external customer and make them the center of all decisions but the internal customer and developing a high level of engagement with my team.Key Competencies+Communication+Project Management +Strategic Planning and Implementation +Relationship Building+Financial Management+Customer First+Adaptability +Efficient Multi-taskerKey Achievements+Consistent year over year sales increases +Drive yearly controllable profit results over plan +Lead teams of 130++Development of team members to roles of larger responsibility+Strong associate engagement +Operational excellence

Amy Grace's Current Company Details
Amazon

Amazon

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Operations Manager III | Amazon
Amy Grace Work Experience Details
  • Amazon
    Operations Manager | North American Fulfillment
    Amazon Sep 2022 - Present
    Seattle, Wa, Us
  • Amazon
    Area Manager Operations
    Amazon Jul 2020 - Sep 2022
    Seattle, Wa, Us
  • Jcpenney
    General Manager
    Jcpenney Mar 2017 - Feb 2020
    Plano, Texas, Us
    Year over year sales increases; top volume store in the district Responsible for 4 exempt managers, 10 Supervisors and 130 associates Managed introduction of appliances and mattresses into the assortment including hiring and training of the Supervisor and team and implementation of floor set
  • Macy'S
    Vp Store Manager
    Macy'S Aug 2010 - Mar 2017
    New York, Ny, Us
    Year over Year Sales increases resulting in Top Ten scorecard results in an 82 store RegionCoached and developed leadership teams resulting in 11 promotions to positions of more responsibility Achieved My Customer MAGIC scores that ranked in Regional Top 10 and Top 40 in Macy's Achieved Top 20 Regional ranking and Top 30 company ranking in associate engagement Participated in pilot program for the Macy's Off Price Strategy in Full Store locations
  • Macy'S
    Assistant Store Manager
    Macy'S Feb 2007 - Jul 2010
    New York, Ny, Us
    Driving results in multiple locations with volume totaling $25-$40 millionCoaching and developing 17 Sales Managers in multiple locations.Assisted VPSM to develop the in store customer experience through the implementation of the Executive In Charge ProgramParticipating in preparation for 2 Executive Committee visits over a 6 month periodLeading team through major periods of change including Macy's /Kaufmann merger, associate scorecard introduction and sales associate coaching programDistrict representative to the Region for the MySchedule Plus associate scheduling implementation and District Trainer for the introduction of the Macy's Customer Service program, MAGIC

Amy Grace Skills

Merchandising Customer Service Retail Visual Merchandising Sales Retail Sales Inventory Management Fashion Profit Apparel Store Operations Driving Results Inventory Control Store Management Training Assortment Team Building Coaching Leadership Trend Analysis Time Management Hiring Management Planograms Team Leadership Customer Satisfaction Loss Prevention

Amy Grace Education Details

  • Grove City College
    Grove City College
    Psychology And Business

Frequently Asked Questions about Amy Grace

What company does Amy Grace work for?

Amy Grace works for Amazon

What is Amy Grace's role at the current company?

Amy Grace's current role is Operations Manager III | Amazon.

What is Amy Grace's email address?

Amy Grace's email address is am****@****cys.com

What schools did Amy Grace attend?

Amy Grace attended Grove City College.

What skills is Amy Grace known for?

Amy Grace has skills like Merchandising, Customer Service, Retail, Visual Merchandising, Sales, Retail Sales, Inventory Management, Fashion, Profit, Apparel, Store Operations, Driving Results.

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