Amy Graeber O'Neal, Shrm-Cp Email & Phone Number

Portland, OR, US

Full Cycle Recruitment: Created the initial processes for the recruitment department. Gathered research, data, and key metrics to measure success. Streamlined the full cycle recruiting process and managed rollout from executive managers to hourly employees. Employee Relations: Organized employee relations and communication programs to increase engagement.

Organizational Leadership: Directed the operations of multiple departments. Transitioned to professional recruitment, staffing, compensation and change management processes for administrative and leadership teams. Created training models and facilitated multi-team rollouts. Coaching: Created and managed the development plans of employees from hourly to.

Portland, Oregon Metropolitan Area

• Drove the day to day operations of a community store. Growing revenue and supporting employees through their day to day duties. Responsible for all administrative functions and customer experience.
• Responsible for administrative duties including scheduling, payroll and documenting sales metrics.
• Staff and develop talent. This includes full cycle recruitment for my specific store as well as the staffing needs for the district. Served as a senior peer mentor for staffing, recruitment, and onboarding.
• Participate in leadership development opportunities for hourly staff, create upwards mobility for my team.
• Analyze the Profit and Loss (P&L) report and maintain a healthy store profit.
• Managing inventory standards and ordering daily.

• Responsible for all daily administrative duties including preparing and documenting all sales metrics, scheduling, and communicating sales plans with upper management.
• Lead recruiting, training, and continuous development of staff to ensure productivity and implementation of company initiatives.
• Plan ongoing recruitment efforts including job fairs, talent expos and educational partnerships.
• Strategically plan in-store events. Manage marketing and merchandising for the business while communicating with Clinique and Macy’s executives.
• Enforce store policies and handle conflict management with employees and customers. Provide excellent customer service and increase sales revenue.