Working with The Rhubarb Insurance Company and Leads2Market I am responsible for generating leads and qualifying them for our insurance brokers. Ensuring the company's database and systems are updated regularly to the relevant standards and regulations.

• Overseeing and leading the daily running functions of the sales department• Responsible for the creative content on all marketing channels and driving brand awareness including social media pages• Propose and manage the use of promotional materials including promotional tools and campaigns.• Ensure all portals and CMS are kept fully up to date• Provide In-house sales support to the lettings team conducting viewings as required• Chairing weekly sale team meetings• Assisting where needed with generating tenancy contractual documentation and liasing with guarantor’s and tenants with their sign up process. • Any other ad hoc duties

January 2011 – March 2015Office Manager• PA to two Company Directors, dairy management, chair of meetings plus administrative tasks.• Point of contact for all contract holders - liaising with members of the public, local authorities, franchises, and business owners on a regular basis to ensure that the contract is running to the agreed schedule and are meeting the accepted standards• Managing the day to day operations of the office including:Human Resources - tasks include overseeing the recruitment process, authorising annual leave, process of timesheets, monitoring sickness and completing performance reviews. Quality Assurance- tasks include ensuring we are complying with ISO 9001 at all times. I conduct internal audits on all departments, planning and implementing any changes, informing staff and ensuring they are aware of what is required and documenting it in the ISO manual. I also create, update and monitor all policies and procedures for the company to ensure that we are complying with all legislation.• Designated Health and Safety Officer completing all health and safety paperwork, and ensuring all legislations are adhered to. 2009 – 2011Senior Administrator• Ensuring new employees received training on the Management Information Systems used by the company.• General administrative tasks for the office• Receptionist duties• Scheduling workload and tasks for employees• Invoicing and finance • PA to both Company Directors 2007 – 2009Office Administrator• General admin tasks• Receptionist duties• General running of the day to day task within the office