● Build and maintain strong, long-lasting customer relationships● Learn the customer’s business so their needs can be met and their expectations exceeded● Successfully manage and deliver multiple projects at one time● Present project status to client executive sponsors● Guide client expectations concerning project scope, budget, and schedule● Lead productive client meetings and capture customer needs for development● Effectively communicate schedule, business requirements, and expectations to the development team● Create project plans that utilize the time and talent of the development team to the fullest extent● Resolve blocking impediments to keep projects on schedule● Test products and provide feedback to the software team during the development cycle● Plan and execute successful production launches