Amy Heymans

Amy Heymans Email and Phone Number

Founder, Board Member, Chief Experience Officer, Chief Design Officer | Advocate for the power of human-centered design to improve experiences, systems and business @ Beneficent Design
Amy Heymans's Location
Greater Boston, United States, United States
Amy Heymans's Contact Details

Amy Heymans work email

Amy Heymans personal email

n/a
About Amy Heymans

Amy is a strategist who believes outcomes focused, human-centered and participatory design methods can guide us to envision and enact transformational change. As the founder and CEO of Beneficent, she focuses her passion for whole health, financial wellbeing, social impact, and sustainability to help organizations to clarify their purpose, craft a bold vision, and transform their organization in the direction of that vision. Amy is a big believer in learning and the power of community and networks to drive change and so is dedicated to life-long learning, teaching, inspiring people through events, connecting people through collaborations and sharing her inspirational message of designing a better world. Amy serves as Vice President of the board for An Orphan's Dream and as a board member for CoDesign Collaborative.Most recently, Amy served as Chief Design officer of United Healthcare, where she led of team of 100 to help people live healthier lives and help make the health system work better for everyone. Before joining United Healthcare, she co-founded Mad*Pow in 2002 and nurtured its growth for 20 years to become a leading global strategic design consultancy focused on delivering positive social impact and business outcomes. At Mad*Pow Amy served as Chief Experience Officer, executive board member and head of growth. Her work empowering human-centered innovation with companies across the health and finance ecosystem has helped improve the experiences they deliver both inside and outside of the organization. She founded Mad*Pow's Health Experience Design Conference in 2011 with the vision of connecting a community to discuss important topics and inspiring motivation in the direction of positive change. The Center for Health Experience Design that Amy founded in 2016 served as a continuation of that objective in forging partnerships between large organizations with shared objectives and crowdsourcing innovation in exciting possibility areas. Amy was honored to be named one of Mass High Tech's Women to watch in 2009, BBJ and MedTechBoston “40 Under 40” in 2014, PharmaVoice Magazine's "100 Most Inspiring People" in 2018, and as an "Outstanding Woman in Business" by NHBR in 2022. As a speaker, Amy shares her vision at conferences around the world and she serves as an assistant professor in Massachusetts College of Art's Masters Program for Design and Innovation Leadership.

Amy Heymans's Current Company Details
Beneficent Design

Beneficent Design

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Founder, Board Member, Chief Experience Officer, Chief Design Officer | Advocate for the power of human-centered design to improve experiences, systems and business
Amy Heymans Work Experience Details
  • Beneficent Design
    Founder, Advisor & Strategist
    Beneficent Design Jan 2022 - Present
    Portsmouth, New Hampshire, Us
    Offering deep expertise in design, experience, innovation and go to market strategy in the areas of health, financial wellbeing, social impact, and sustainability. I am working with select clients in a strategic consulting, fractional executive, leadership advisory, speaking, and facilitation capacity. I collaborate with those interested in finding their purpose, aligning with the people they serve, crafting a bold vision, and transforming their organization in the direction of that vision.
  • Codesign Collaborative
    Board Member
    Codesign Collaborative Aug 2024 - Present
    Boston, Ma, Us
    CoDesign Collaborative (formerly Design Museum Everywhere) is an inclusive and participatory organization that offers programs and resources that highlight innovations in design and social change within four key impact areas: Community, Workplace, Education, and the Environment. I joined the organization because I share their goal of designing a better world. I am very excited and honored to be in a position to support the growth of this vibrant community of creative thinkers who are motivated by curiosity, collaboration, and co-creation.
  • Massachusetts College Of Art And Design
    Assistant Professor
    Massachusetts College Of Art And Design Jan 2017 - Present
    Boston, Ma, Us
    Teaching various courses including Leadership, Experience Design Integration Lab, Sustainable Business Models, and Designing for Corporate Social Responsibility in MassArt's Masters in Design and Innovation Leadership Program.
  • Unitedhealthcare
    Chief Design Officer
    Unitedhealthcare May 2022 - Mar 2023
    Minnetonka, Mn, Us
    Amy served in newly formed role as Chief Design Officer for United Healthcare, a fortune 5 company, from 2022-2023. She was inspired by the company’s mission of “improving health and making the health system work better for everyone” and was hopeful to make an impact at scale. She was responsible for stabilizing and strengthening the design practice and combining 4 disparate teams into one organizational structure that would enable design studios to effectively collaborate with business and product leaders. She secured funding and grew the team from 40 to 100 people, evolving a primarily UX focused team to include key disciplines like design research, service design, content strategy and behavior change design. Through Amy’s leadership a foundational infrastructure was established including design operations, communities of practice, cultural underpinnings like design principals and inspiration sessions to inspire learning and growth. She invested a great deal of time in mentorship and people development - helping next level design leaders chart their career path.
  • Mad*Pow
    Founder & Chief Experience Officer
    Mad*Pow Oct 2002 - Jan 2022
    Portsmouth, Nh, Us
    Amy co-founded & grew Mad*Pow for 20 Years in her role as Chief Experience Officer, driving the company vision and GTM to achieve a size of 80 People and 17M in Revenue. She founded and grew the health practice to a point where it represented 70% of revenue and served health organizations across the ecosystem including health systems, insurance companies, life sciences, government, and consumer health. She founded the Health Experience Design Conference and Center for Health Experience Design as a catalyst for the growth of the practice and to convene a community of changemakers and visionaries across the industry. She helped Mad*Pow fortify it’s financial practice through the Financial Experience Design Conference and explore cross industry innovation via the Better Experiences Podcast. When the company was acquired in 2019, she managed integration and transition period until her exit in 2021. She oversaw growth function of the agency including sales and marketing, strategy, operations, and delivery. She was active in global thought leadership as a speaker and writer, attracting clients and employees to work with the company.
  • Putnam Investments
    Ux Architect
    Putnam Investments Oct 2002 - Sep 2003
    Boston, Massachusetts, Us
  • Microarts Creative Agency
    Ux Director
    Microarts Creative Agency Sep 1998 - Sep 2002
    Greenland, Nh, Us
  • Sapient
    Ux Consultant
    Sapient 1998 - 2001
    Boston, Ma, Us
  • Sun Microsystems
    Web Designer
    Sun Microsystems 1997 - 1998
    Palo Alto, Ca, Us

Amy Heymans Skills

User Experience Experience Design User Centered Design Information Architecture User Experience Design Usability Usability Testing User Interface Design Interaction Design User Interface E Commerce Social Media Healthcare Digital Strategy Customer Experience Persona Healthcare Experience Design Content Strategy Information Design Design Strategy Creative Direction Start Ups Mobile Design Graphic Design Trusted Business Advisor Business Strategy Key Client Relationships Contextual Inquiry Human Computer Interaction Leadership Heuristic Evaluation Public Speaking Service Design Business Development

Amy Heymans Education Details

  • University Of Hartford
    University Of Hartford
    Design & Business
  • University Of Houston
    University Of Houston
    Futures Thinking & Speculative Foresight

Frequently Asked Questions about Amy Heymans

What company does Amy Heymans work for?

Amy Heymans works for Beneficent Design

What is Amy Heymans's role at the current company?

Amy Heymans's current role is Founder, Board Member, Chief Experience Officer, Chief Design Officer | Advocate for the power of human-centered design to improve experiences, systems and business.

What is Amy Heymans's email address?

Amy Heymans's email address is ah****@****pow.com

What schools did Amy Heymans attend?

Amy Heymans attended University Of Hartford, University Of Houston.

What skills is Amy Heymans known for?

Amy Heymans has skills like User Experience, Experience Design, User Centered Design, Information Architecture, User Experience Design, Usability, Usability Testing, User Interface Design, Interaction Design, User Interface, E Commerce, Social Media.

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