Amy Ho Email and Phone Number

• Lead global cross-functional teams to deliver strategic change programs, key policy updates, implement a new CRM, and standardize hiring processes, impacting talent acquisition and operational efficiency• Develop and coach team members in project and program management, leadership, and strategic thinking, fostering a culture of growth and capability building• Oversee TA budget, headcount, and communications, ensuring streamlined operations and alignment with strategic goals• Recognized for strengths in systems thinking, global impact delivery, and coaching/developing others

Portfolio manager for hiring change programs overseeing program management and Industrial/Organizational research teams responsible for modernizing Google's hiring process for agility and scale (<1% hired from 4M+ applications/year) while increasing effectiveness and equity of our hiring system. Key achievements include:• Global hiring process transformations: Led design and rollout of hiring processes changes for Tech, Director+, Sales/Marketing and General Administrative hiring.• Productization of Google’s Hiring: Conceptualized and aligned exec stakeholders on framework for triaging, prioritizing, and actioning changes to Google's hiring process. Apply best practices from Agile and Scrum to drive agility and scale• Program/project management standards: Directed design and implementation of scaled project management tooling, standards, and training across the Recruiting Strategy and Enablement org. Key advisor and functional owner for hiring programs that underpin Google’s racial equity commitments. • Job analysis project: Co-led team to expand data collection scope that enabled job architecture initiatives used across all people processes (hiring, development, performance management).• GDPR Data Project: Led workstream across Recruiting, Engineering, Compliance, Legal, and Product Council to finalize GDPR guidelines for candidate data. Developed project operating model, advisory team, and project plan to accelerate transition of ownership to newly forming process design team.• Onsite coding interview technology launch: Oversee team responsible for developing, piloting and scaling a global hardware and software rollout of Chromebooks for onsite coding interviews across 25 geographic sites to replace whiteboard coding process.(team formerly known as Hiring Innovation, Strategy & Operations)

• Scaled and centralized talent research teams into one centralized, global function to deliver pipeline lists to sourcers and recruiters across all functions. Stabilized the team design and subsequently hired site lead and two team leads for Bangalore research operations team of 40+ TVCs.• Built and led inaugural central project management, talent mapping, and executive research functions with focus on streamlining operations and delivering talent knowledge and insights• Designed strategy and led execution for initiatives aimed at developing an inclusive workplace that enabled increased productivity, career satisfaction, and knowledge of and connectivity to the business• Co-founded and led inaugural Colorado offices (Boulder and Thornton) employee resource group for 5 years (2011 - 2016), focusing on programming to increase diversity in STEM through fundraising, community outreach, mock interview events, and internal events.• (20% project) Core team member and product owner that built and launched an in-house ATS in 100 days. Led subsequent global recruiting technology launches (data canonicalization, bulk admin functionality, enhanced search capability). Managed launch (and subsequent deprecation of) 3rd party vendor CRM ($1.7M annual cost savings).

Created a new function focused on deep dive talent research at scale to enable the North America Technical Sourcing team to operate more efficiently. Led strategy behind talent research team workflows and managed team workload distribution in partnership with the People Technology Operations team. Consulted on staffing system vendor reviews and led projects aimed at automating processes, designing surveys to gauge organizational opportunities, and delivering trainings focused on team upskilling.

Focused on sourcing technical talent and additionally spearheaded diversity sourcing efforts and benchmarking research. Built technology and processes behind staffing-driven employee referral program (yielding 22K+ leads, 360+ offers).

Sourced technical/engineering talent for North America Google offices (with a focus on Google Boulder)