• My role involved maintaining a clean environment, whilst overseeing and supervising a designated area.• Ensured customer safety, proactively directing, and managing behaviour during use of pool and centre facilities.• I engaged with customers and built a positive relationship with those using the centre.• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.• Attended regular upkeep of training of pool safety and first aid.

• Ensured customer safety, proactively directing, and managing behaviour during use of land and pool facilities of the centre.• Attentively observed swimmers, quickly identifying, and responding to risks and concerns.• Aided with set up of fitness classes.• Worked quickly to complete cleaning within allotted timeframes.