Amy Lee Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Lead key business initiatives in Cybersecurity and CRM, driving strategic improvements across business units- Analyze and revise existing business processes, providing gap analyses and actionable recommendations to executives- Develop and execute project plans to enhance cross-team collaboration between Cyber, Corporate Underwriting, Marketing, IT, and other business units- Act as Cyber evangelist, driving awareness and adoption of cyber solutions within Corporate Underwriting and regional broker teams- Define strategies and spearhead the product launch for Cyber solutions, aligning with business objectives and market needs- Create and present business cases and technical requirements to vendors, executives, and business units, influencing key decisions- Conduct product demos for brokers and internal sales teams, ensuring clear communication of technical features and value propositions- Collaborate with underwriting to validate referrals and recommend effective Cyber risk mitigation tools, improving client outcomes- Enable AI technologies across the existing business application infrastructure, optimizing processes and enhancing data-driven decision-making

Toronto, Ontario, Canada

- Collaborated with project stakeholders to gather essential business requirements for Cybersecurity projects, and obtained sign-off- Created and maintained a comprehensive test matrix with traceability to ensure thorough coverage of testing scenarios- Contributed to quality assurance efforts by endorsing and implementing testing practices- Executed test cases, demonstrating attention to detail and adherence to best testing practices- Actively participated in defect management, identifying and reporting issues promptly to enhance project efficiency- Interfaced with third-party vendors using agile methodologies for defect management- Conducted a business process gap analysis to identify areas for improvement and optimization- Created Cyber mitigation plans, identified security vulnerabilities, and shared organizational best practices

Toronto, Ontario, Canada

- Planned, organized, and developed materials for senior leadership, user communities, and employee events (i.e. educational forums, roundtables, and workshops)- Supported the senior leadership team by identifying, shaping, and visualizing project/team successes, developing strategy across all cash centers - Responsible for the development and execution of the CS Portal communication plans to senior management on monthly highlights - Participated in process improvement initiatives using agile methodologies

Toronto, Ontario, Canada

- Engaged with leaders across Microsoft’s customer-facing organization to learn more about Microsoft’s key technologies and develop professional skills- Mentored by subject matter experts - learned about partnership development and advanced business/AI platforms and initiatives - Developed and presented a project to executive teams on Azure Bot Service with innovative AI strategies and solutions - Trained and certified in Microsoft Azure Cloud and AI

Toronto, Ontario, Canada

-Tutored grades 1-4 students with their reading, reading comprehension, grammar, and mathematical skills-Encouraged students to have a positive attitude toward learning and guide them in achieving academic and personal goals

Toronto, Ontario, Canada

-Supervised children ages 7-12 during summer camp-Planned and organized weekly projects, sports activities and games for the campers-Ensured activities contained proper safety conditions -Communicated tactfully with parents regarding student progress-Promoted team participation during educational sessions, leisure activities, and interactive exercises

Toronto, Ontario, Canada

-Conducted and scheduled after school robotics programs in private elementary schools (Royal Crest & Netivot)-Guided elementary school students on how to research and organize their information, and present their project in an effective manner-Taught and helped students on robotics programming for their regional and provincial competitions-Helped kids to improve their interpersonal skills in social settings and motivated them to work cooperatively in groups