Amy Doughty Email & Phone Number

Denver, Co, Us

Beaverton, Or, Us

Created and communicated concepts, defined and implemented strategy, and built and maintained design systems. Collaborated with cross-functional personnel and senior leadership in support of organizational objectives, prepared documentation and guidance to ensure consistency and integrity in final products, and created seamless end-user experiences. Led strategy sessions, managed design projects from concept to completion, facilitated interdepartmental communication, and identified opportunities to positively impact the user experience. Worked closely with Developers to define and maintain design system standards, created user flows, and prepared and reviewed user tests, and worked closely with senior leadership in defining quarterly carrier strategy.Highlights:★ Realigned features and experiences within the DAT One mobile app to meet user needs resulting in a 26% improvement in customer rating.★ Designed over 27 new and enhanced features and experiences for the mobile app and web platforms, and worked closely with Developers in the release process.★ Served as key point of contact and partner to User Experience Research team, playing key role in research efforts for 5 projects.★ Spearheaded efforts to rebuild relationships and improve communication between Design and Development teams after lengthy period of strained relations, facilitating monthly collaboration sessions and significantly improving team dynamics.

Greenwood Village, Colorado, Us

Served as key member of Product Management team responsible for planning, executing, and delivering new products and features. Identified new product and improvement needs in collaboration with cross-functional teams, maintained ownership of product requirements and changes throughout development cycle, and defined product vision. Gathered and prioritized product and customer requirements, worked closely with Design, Development, and other stakeholders, and researched innovative product solutions to improve user experience. Highlights:★ Implemented new tracking and handoff process between Design, Product, and Engineering that resulted in seamless communication between teams.★ Successfully released 10 projects to live production.

Greenwood Village, Colorado, Us

Developed dynamic client and customer facing mobile and web features for automotive retail solution. Collaborated with cross-functional personnel including Product Managers, Software Engineers, and senior leadership to continuously drive improvements to customer experience, demonstrated talent for clean design and visual interaction to develop intuitive end-to-end user experiences, and successfully translated requirements into effective wireframes, task flows, and mockups. Produced low and high-fidelity prototypes to demonstrate, test, validate, and defend solutions to technical and non-technical stakeholders, prepared feature overviews and user experience stories, and demonstrated strong grasp of user-centered design and testing methodologies.Highlights:★ Designed and managed 23 projects from ideation through product documentation process.

Led user experience and user interface (UX/UI) design projects for innovative for a family-centric advisor engagement platform for estate and end-of-life planning. Translated requirements to design systems, patterns, and intuitive interfaces, performed user research and requirements gathering, prepared wireframe mockups and prototypes to facilitate testing and handoff to engineering development. Conducted design reviews, planned and implemented new user-centered designs, and demonstrated strong knowledge of data modeling, application modernization, and digital transformation.Highlights:★ Recruited to design UX/UI from the ground up for brand new start-up organization.

Executed UX/UI design activities for a design consulting firm, working directly with client’s Innovation and Product teams. Gathered requirements, defined objectives and deliverables, and built and maintained design systems in the development of interactive digital customer experiences. Collaborated with cross-functional personnel, conducted research, prepared wireframes, mockups, and prototypes, and created seamless end-user experiences for client projects.Highlights:★ Worked closely with a number of start-up organizations in the design and development of their products, and led innovation and research related to user experience.

Denver, Colorado, Us

Devised and implemented a communication design strategy for a student’s journey with the program through varying communication and graphic design materials.