Amy Kaptsenel is a Vice President, Executive Director, Client Operations & Support Services, PRHPS at Penguin Random House at Penguin Random House. She possess expertise in publishing, books, training, ebooks, content management and 1 more skills. Colleagues describe her as "Amy is wonderful to work with - she balances multiple accounts and priorities with the perfect balance of strategic thinking and understanding of all of the finer details involved. She is an extremely smart and focused worker who is always flexible and quick to offer (and roll-out) ways of improving processes both internally and with external clients. I also appreciate Amy's patience, expertise, and savvy and would recommend her for any job!"