Amy Keegan Email and Phone Number

• Skilled in providing training to end users and technical support to troubleshoot challenges• Proven track record of cultivating exceptional relationships with members, resulting in increased satisfaction• Provide exemplary hands-on support to children’s hospitals and CHA staff to increase use of data programs and analytic initiatives and full benefits of association membership products• Create charts, graphs, and other visualization tools to communicate results effectively• Participate in report testing and quality assurance activities for optimal accuracy of reports• Assist children’s hospitals members in navigating data programs, maximizing value using standard reports, understand data content, running reports that support data analysis• Produce and manage program content for and act as central point of contact for Annual Benchmark Survey and comparative data reporting tool• Collaborated with Focus Groups to create and design surveys based on research objectives and target audiences

• Identified potential donors and sponsors using public records news articles to gather information. Ability to analyze relationships and patterns to match potential donors to project and asks. Unfailingly carried out duties associated with Tocqueville Leaders Weekend which brought together Tocqueville and Million Dollar Roundtable members for the annual weekend leadership gathering. Managed daily work activities for Vice President of Major Gifts division. High ethical standards to maintain trustworthiness and confidential donor information.

• Coordinated and managed volunteer program and maintained program budget. Planned collaboratively with executive director for community outreach events in and outside the home. Performed duties once a month as on-call administrator. Facilitated, coordinated, and implemented daily activities as well as family meetings and events, interfaith activities, and services. Trained and supervised volunteers and care managers to assist with activities and use of the facility's van for activities and clinic appointments. Developed and implemented senior-oriented recreational activities that promoted physical health, mental wellness, and socialization.