Amy Kiska Email & Phone Number

Chapel Hill, NC, US

Mountain View, WY, US

Durham, North Carolina, US

• Executive counterpart to the co-founder and CEO. BIOMILQ is a women-owned and science-led start-up building a mammary biomanufacturing platform to produce bioauthentic human milk ingredients to advance human health. By.

Durham, North Carolina, US

Berlin, Berlin, DE

• INFARM was ranked the #1 food technology company worldwide in 2021. Infarm is growing a worldwide farming network to help cities become self-sufficient in their food production, while significantly improving the.
• Oversaw the product roadmap for the North American market. Lead all product launches from ideation to commercialization.
• Increased product sales by 332% between 2020 and 2021.
• Directed complex, cross-functional product launches and projects in close partnership with senior leadership, R&D, engineering, food safety, legal, supply chain, operations, expansion, finance, sales, and marketing.
• Directed consumer insights and market research to lead product and customer strategy.
• Established business partnerships and identify opportunities to expand technical capability and market share.

Berlin, Berlin, DE

• Directed and launched Infarm Toronto, Infarm’s largest hub worldwide.
• Created and managed the research & development and product development departments for Infarm North America.
• Managed and increased Infarm North America’s product portfolio by 245%.
• Oversaw and analyzed new global market opportunities for multiple cities and business verticals.

Paris, Paris, FR

• One of the first employees for Christian Louboutin. Launched eCommerce, Customer Experience, and multiple locations throughout the Americas prior to moving to the Paris HQ. A key early member during the brand's rapid.
• Re-located to Paris, France to direct the global launch of the special order // personalization business unit. Oversaw all aspects of the global retail business for special order.
• Launched and managed the special order business in 35+ countries.
• Developed and implemented the global digital product for special orders in partnership with multiple department heads.

Paris, Paris, FR

• Built and oversaw all aspects of the brand’s customer experience department and digital products while being the top trainer on customer experience & technology for all employees in North and South America.
• Launched the brand's first global support solution (Salesforce) and call center.
• Selected to lead the testing and roll-out of Cegid’s Y2 retail POS system, improving productivity and increasing sales efficiency in the North American market.
• Hired and managed a motivated, high performing, passionate team in New York & Los Angeles known for their world-class customer service.
• Built results-driven, engaging playbooks on luxury customer experience, retail policies, and procedures.
• Sole trainer for above-mentioned playbooks for all North & South American locations (40+ teams). Traveled frequently to train existing boutiques and launch the business in 25+ new cities.

Paris, Paris, FR

• Founding member of the customer experience team for the company.
• Created & executed omnichannel strategies and initiated the global building of customer experience for the brand.
• Developed and established strategies & procedures for customer correspondence, which are now used by all Christian Louboutin customer experience teams worldwide.

Paris, Paris, FR

• Chosen as part of the founding team to launch the eCommerce site & define the Christian Louboutin eCommerce strategy.
• Advised on the original user experience of the site to complement the retail brand experience worldwide.
• Main contact for top clientele and business partners; recognized for increasing repeat clientele.
• Co-wrote the original copy for each item on the site.

Paris, Paris, FR

• Promoted from intern to staff.
• Assisted the Director of Retail for the Americas to build the first employee manual for the brand.
• Cultivated sales relationships and exceeded rigorous sales targets in the boutiques each year.
• Earned recognition for facilitating communications between employees for improved teamwork.

New York, NY, US

• Assisted the VP of communications daily to execute strategies to build the Oscar de la Renta brand and their clientele base.
• Assisted in the planning and execution of the Fall 2010 ready-to-wear show and the 2011 bridal show.

Paris, Île De France, FR

• Sole design intern for the U.S. division.
• Directly assisted head designer during the design development process.

Paris, Île De France, FR

• Assisted in the organization of multiple special events and press appointments for one of the world’s most prestigious design houses.

Global Executive Mba

Master Of Product Design And Development Management: Certification

Bachelor Of Business Administration - Bba, Design & Management