- Rollout of Enterprise Salesforce CRM built on top of new Education Cloud architecture - Enterprise Salesforce Marketing Cloud implementation- Build strategic partnerships across campus to inform CRM and Marketing Cloud roadmap and functionality

- Developed and executed on strategic vision for leveraging college-wide data in decision-making, in partnership with College and University leadership- Administered Salesforce instance for Daniels College of Business, including management of users, profiles and roles, object customization, fields, record types and page layouts, workflows, automations- Provided reporting and data analysis for college leadership and various teams using Salesforce Reports and Dashboards- Engaged cross-functional stakeholders to gather requirements for feature development- Provided ongoing training, technical support, consulting and optimization to various departments based on business needs

- Develop syllabus, assign and grade deliverables and teach CRM and Salesforce to Master of Science in Management students - Present in various courses and at graduate student orientation

- Engaged the Denver business community with the Daniels College of Business and our students, in pursuit of mutually-beneficial partnerships- Led our corporate engagement team, which developed strategy for meaningful, multi-faceted corporate engagement- Oversaw the College's use of Salesforce and leveraged our data to capture the depth and breadth of our connectivity with the marketplace