Amy Koch Email & Phone Number

Beverly Hills, Ca, Us

Beverly Hills, Ca, Us

— Oversee day-to-day operations of brand's social media presence to ensure overarching brand strategy is executed on all channels, with a focus on TikTok and Instagram. — Running point on ideating and communicating content needs cross-platform from studio, education team and influencer team. — Cross-functional department lead as a collaborative partner for E-commerce, Marketing, Digital, Education and Influencer. — Responsible for reporting and presenting on social’s weekly, monthly and campaign-driven results.

Newport Beach, Ca, Us

— Oversee day-to-day operations of brand's social media presence.— Understand and report on various social metrics—conversion, engagement, conversation, amplification—to guide social strategy for each platform.— Supervise community management team to drive positive brand conversations in alignment with brand standards.— Partner closely with Creative team to ideate and develop social media assets, campaigns and programs; Guide development against key deliverables and due dates for upcoming launches and programs.— Develop standards, expertise and best practices within social to inform and scale across all marketing and channel platforms.

Newport Beach, Ca, Us

Irvine, California, Us

- I manage every aspect of Yogurtland’s social presence by creating original content, keeping our current fans engaged, proactively engaging with new fans, and monitoring competitors for opportunities and weaknesses. - I train Yogurtland’s franchise business and marketing consultants on social media best practices to promote a consistent voice from corporate to franchisee social accounts. - I manage and create original content for the Yogurtland blog: https://www.yogurt-land.com/blog- I create a weekly Marketing and Operations report for upper management that shares feedback from our customers on social media.- Using Sprout Social, I maintain a content calendar where I schedule and publish to Yogurtland’s social sites.- I constantly monitor Yogurtland’s social platforms and work to build relationships with potential customers and online influencers.- I am responsible for taking and editing pictures for Yogurtland’s social sites, including Instagram, Facebook, Twitter and Snapchat. - I plan and coordinate special events and I’ve represented the face of the company on occasion.

- Created MorningPrint’s first social media strategy and branding guidelines.- Through social media, was able to reach three times more people than traditional phone and email support.- Used customer feedback to review and refine product descriptions on the company’s website.- To promote stronger internal communication, I established weekly meetings to discuss and assign action items and maintain project accountability for both the Irvine and Seoul, South Korea office.- Using Sprout Social, I set up and maintained a content calendar where I published content to MorningPrint’s social sites, including Twitter, Facebook, and Instagram.- I created monthly reports using Sprout Social to determine effectiveness of content and keywords, and used that information to adjust the social media strategy as necessary.

San Francisco, California, Us

- After seeing a need for someone to maintain the company’s internal social channels, I presented my case to Bite’s Digital team and setup, recruited and managed an internal communications team of 7 employees (at both Bite SF and Bite NY offices) for Bite’s social media channels, including Instagram, Facebook, and Twitter.- I generated a weekly progress report for distribution to Bite’s upper management team, including the global CEO. Information in the report included: new business opportunities, any account issues, success in current accounts, office culture updates, operational updates, and a forecast for the next week with action items and their owners.- I organized, managed and ran several company events during my time at Bite, including an overnight retreat, networking event for Bite alumni and a day retreat. Each event required extensive planning and required me to assemble and manage small teams of 2-3 people to help with coordination and logistics. I was typically responsible for working with Finance to establish a budget, finding and booking accommodations, finding and corresponding with any guest speakers and developing work-related group activities and making sure the budget was always in check. - After seeing a need for a streamlined onboarding process, I worked with the company’s HR and IT department to establish an official checklist for new hires to eliminate inconsistencies. - I reestablished the company’s Culture Club with a goal to promote stronger interpersonal relationships between employees and to reinforce maintaining a healthy work/life balance for employees of all levels.- With two coworkers, I helped create a monthly meeting for Account Coordinators and Account Executives (in both San Francisco and New York offices) to meet confidentially to discuss overall strengths and weaknesses they see in the agency. Information was restructured (for confidentiality purposes) and given to upper management to meet and discuss how to move forward.

• Pulled and mailed sample requests for various publications• Pitched to local media • Developed new ideas and angles for client campaigns • Drafted press releases• Tracked stories and product placement daily• Researched current market trends • Research current social media trends and collaborated with team for new campaign ideas for Facebook, Instagram, Twitter, Pinterest and blogs• Aided with general office dutiesClients included: Rebecca Michaels, Lulus, Ritual Wellness, Nila Anthony, Black Swan, Willow & Clay

Lake Buena Vista, Florida, Us

• Greeted and welcome every guest and every guest situation in a courteous, respectul and efficient manner• Worked with all areas of the park to meet our guest's expectations• Listened to any concern a guest may have and responded in an appropriate manner• Responsible for knowing all park happenings including but not limited to: show times, character locations, wait times, dining options, hotel options, tour info• Aided in guest recovery • Aided in emergency situations

• Greeted and helping guests with various questions• Responded to emergency calls and situations• Provided information to inquiring guests• Helped co-workers with various tasks

Anaheim, Us

• Supervised interaction between Disney characters and guests• Created a hospitable environment for guests• Interacted with many cultures in a respectful manner• Executed all duties in a safe and courteous manner