Amy Kortman Email & Phone Number

Nashville, Tennessee, United States

Greater Nashville Area, Tn

Surpassed annual 2019 production goal by $400K (122%) through:Strengthening existing account base with repeat bookings and developing new corporate accountsConducting persuasive sales presentations and site tours to prospective clientsAnalyzing each potential group to ensure hotel and client objectives were metBooked new recurring corporate group program totaling $125K in Room Revenue through 2020Increased YOY Corporate Group Room Nights by 93% from 2018 to 2019Analyzed STR reports and negotiated guest room rates that would increase Hotel ADR and RevPAR against the competitive setSought new business via prospecting, soliciting, and research through various channels including Knowland, Envision Sales, Nashville CVC, and NetworkingPromoted hotel as a member of local chambers, community organizations, and business networking groups

Greater Nashville Area, Tn

Serviced all groups from rooming list submission, resume, event detailing and execution, through final billing reviewConsistently upsold contracted groups during the detailing phase averaging a 30% increase in revenue over forecastBuilt Banquet department alongside Director of F&B including the creation and implementation of Capacity Charts, Diagrams, Property Photos, Meeting Packages, F&B Minimums, etc.

Greater Nashville Area, Tn

Managed all catering events from lead generation through contract negotiation, detailing, and event execution with an average of 30 events per monthSurpassed all quarterly sales goals with the highest result being 52% above target revenueEnsured client satisfaction and repeat business through clear communication with clients and all hotel departmentsCreated promotions to increase bookings during need times as determined by Catering Pace Report

Hyatt Regency Westlake

• Manage all corporate events from lead generation through contract negotiation, detailing, and event execution with an average of 25 events per month• Surpassed third quarter production goal of $200k by 27% through: o Strengthening existing account base and developing new corporate accounts o Understanding sales strategies and tactics of competitor hotels in order to effectively capitalize on hotel’s strengths o Develop and conduct persuasive sales presentations to prospective clients o Analyzing each potential event to ensure hotel objectives are met • Secured new recurring corporate account with revenue of $20k per month• Establish positive customer relationships through clear and timely communication • Collaborate with banquet team to provide direction and ensure event is executed to exceed client expectations• Compiled a strong business prospect list of 50 new corporate accounts using a wide variety of tools i.e., customer referrals, new community events, sales databases, Zoominfo and HIS Readerboards • Promote hotel as a member of local chambers, community organizations, and business networking groups

• Maintained top three sales team in National Area with annual sales reaching $100k in 2014 and $150k in 2015• Solicited new and existing customers to exceed monthly sales goals through customer referrals, telephone prospecting, and outside sales calls• Led over 65 independent beauty consultants providing sales techniques, training and support• Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing customers• Built personal customer base to more than 200 people nationwide in less than two years• Actively promoted the brand and charitable foundation in the local community • Advanced to the top 2% of sales force within five months

Costa Mesa, Ca

Orange County, California

Newport Beach, Ca

Newport Beach, Ca