Amy Lamb, Mba Email & Phone Number

Cleveland, OH, US

Washington, DC

Identifying and implementing new growth and partnership opportunities for NFCC and its Member Agencies.

-Generate $1.5M in annual revenue from high net worth donor portfolio-Developed 3 new fundable products with Cases for Support-Led Development department’s strategic planning process and Board engagement committee-Created and launched “Back Small Businesses”, the organization’s first nationwide, cross-channel fundraising campaign-Hired and built.

-Led mid-level donor program generating $10M+ in annual revenue-Achieved 28% YOY growth rate (2020-2021), an 8% rise in one-year reactivation rate, and maintained retention rate at 75%+-Developed prospecting journey and wealth scoring model cultivating 20%+ more major donor prospects according to giving capacity-Managed six fundraising staff and bimonthly.

-Led mid-level donor program to segment donors by giving capacity, design mass-personalization cultivation plans, and implement new development operations systems in Salesforce NPSP -Managed four fundraising staff, revenue and expense budgets, direct mail and digital outreach materials, and business process optimization projects-Oversaw public relations.

Santa Ana, California

-Developed and implemented comprehensive media relations and influencer marketing strategy, increasing annual news media mentions by 50 percent-Closed and executed agreements with three brand ambassadors-Migrated annual press conference to virtual broadcast format, increasing viewership and versatility of content-Oversaw media spokesmanship and agency.

-Led CRM system selection and migration from Raiser’s Edge to Salesforce NPSP to an on-time and on-budget implementation-Spearheaded effort to reduce designated revenue in all giving channels from 50% to 36% of total revenue in one year-Designed and implemented operational systems, business processes, and KPI’s to build mid-level donor cultivation program.

-Designed KPI’s for major donor, foundations, and church fundraising units-Presented results dashboards to executive staff and delivered monthly portfolio reports to fundraising teams-Contributed to five-year strategic plan, forecasts, and expense budgets for $12M+ in annual revenue-Trained staff on business processes and tools

-Deployed 10+ annual trips to field operations countries and organized 6+ fundraising events per year-Served as program administration liaison for 60+ field offices and 20+ development bases, overseeing designated revenue budgets and impact reporting

-Researched and recommended business process improvements and automations-Mapped and implemented system migration from Autotask to Smartsheets to ClickUp-Project-managed system migration from Kaseya BMS to FreshService-Built KPI dashboards in partnership with Chief Executive Officer-Trained staff on new processes

-Represented the University through Community Relations initiatives, fundraising, and media spokesmanship. -Planned annual community service event including 100+ volunteers, 3 corporate partnerships, and $20,000+ in fundraising

Wrote and distributed press releases and feature stories, coordinated photo shoots, and served as student spokesperson in television and print media.

Carried out data entry projects, digitized and catalogued sheet music and audio files, managed digital products in online store, and contributed to e-commerce software development.

Master Of Business Administration - Mba, Summa Cum Laude

Thesis in Hospitality Industry

B.S., International Business, Honors With Thesis

Activities and Societies: Delta Mu Delta International Scholar, International Who's Who, Student Government Association, Honors Program.