Amy Lavigne Email and Phone Number

IT Security & Governance Coordinator (2013 - 2016)Primary focus was the protection of company data and IT assets from internal and external threats. This role included being responsible for IT Change Management process, maintenance of IT security policies and procedures, translating global policies into local implementation, risk analysis and remediation of gaps.Local IT Security Coordinator (2010 - 2012)Provided local IT security support, including security tool administration,… Show more IT Security & Governance Coordinator (2013 - 2016)Primary focus was the protection of company data and IT assets from internal and external threats. This role included being responsible for IT Change Management process, maintenance of IT security policies and procedures, translating global policies into local implementation, risk analysis and remediation of gaps.Local IT Security Coordinator (2010 - 2012)Provided local IT security support, including security tool administration, security and governance policies and processes, approvals and audits. Assessed risks to systems and assisted in efforts to mitigate potential threats.Infrastructure Support and Local Security Coordinator (2009)Provided daily server operations support, local IT security support, and as part of the Global IT Security Coordinator team assisted in assessing and implementing global policies and initiatives from head office.Systems Analyst (2008)Provided daily server operations support, process improvements and process documentation maintenance for TAQA’s Calgary office (North American headquarters). Show less

Server and Infrastructure Analyst (2007 - 2008)Provided operations support including 2nd level user support, infrastructure monitoring, quarterly reporting.Computer Operations and Data Backup Technician (2006)Provided operations support, data backup operation, log analysis and infrastructure monitoring, Account Administration / Helpline Technician (2004 - 2005)Provided user account and data access administration, maintenance and support, and phone, email, and desktop… Show more Server and Infrastructure Analyst (2007 - 2008)Provided operations support including 2nd level user support, infrastructure monitoring, quarterly reporting.Computer Operations and Data Backup Technician (2006)Provided operations support, data backup operation, log analysis and infrastructure monitoring, Account Administration / Helpline Technician (2004 - 2005)Provided user account and data access administration, maintenance and support, and phone, email, and desktop support to clients. Show less