Amy Brooks Email & Phone Number

Chicago, Il, Us

New York, New York, Us

Recruited to establish the inaugural project, risk, and change management practices while redesigning the annual strategy and planning process to reduce business risk, enhance project outcomes, and drive sustainable growth. •Strategic Planning: Designed and initiated a new strategy and planning process integrating top-down and bottom-up participation and aligning the strategic portfolio across product, engineering, sales, marketing, and finance, with measurable business impact expected within 12 months.•Recurring Revenue Transformation: Co-led the on-time transition to a recurring revenue model, laying the foundation for organic growth through strategic portfolio management, actionable planning, cross-functional alignment, and executive collaboration.•C-Suite Leadership: Designed and implemented a new C-suite operating cadence, delivering timely, accurate insights into revenue performance, product utilization, financial metrics, and risk mitigation strategies; recognized by the CEO for operational excellence.•Customer-Centric Innovation: Directed the development of the company’s first customer lifecycle framework, personas, and journey maps, informing updates to the product roadmap and improving customer satisfaction and operational efficiency.•Revenue Impact: Spearheaded the implementation of a sales enablement platform, achieving 80%+ pitch adoption and contributing to $30M+ in bookings•Leadership Recognition: Promoted from VP, Business Process Improvement for demonstrated leadership in transformation and operational excellence.

20+ Locations, Worldwide, Us

Collaborated with firm leadership to drive multi-year strategic initiatives focused on optimizing performance and productivity through operating model enhancements, organizational redesign, and the integration of technology and data analytics. •Transformational Impact: Proposed and facilitated the adoption of key administrative and practice transformations that enhanced operational efficiency.•Financial Optimization: Co-developed solutions that optimized the WIP-to-cash cycle, enabling the firm to exceed collections targets for three consecutive years.•Talent Success: Revamped lateral partner recruiting and integration processes, surpassing industry benchmarks for long-term hire success.•Project Turnaround: Took charge of and successfully turned around two underperforming solution implementations, saving approximately $1M by mitigating risks through improved due diligence and data integrity.

Led P&L, strategy, planning, sales, and operations for the software development division of a firm delivering IT and business solutions to mid-market and enterprise clients across various industries. Spearheaded the Program Management Office, ensuring alignment and execution across all projects. Mentored and guided a dynamic team of 20+ web developers, product designers, quality assurance analysts, and 10+ project managers.•Turnaround Success: Stabilized group strategies and practices, driving project profitability from -5% to 21% within 9 months.•Revenue Growth: Increased revenue by securing long-term contracts, expanding follow-on work, and enhancing client satisfaction.