Amylee Smith Email & Phone Number

Los Angeles, Ca, Us

Los Angeles Metropolitan Area

Los Angeles, California, United States

San Diego, California, United States

• Maintained the overall operations in the studio. Oversaw ordering, budgeting, staffing, and developed systems and procedures to run a successful business.• Oversaw a team of employees and instructors, making staffing decisions such as hiring, training, evaluating, corrective actions, and schedule.• Helped create different marketing tactics in order to drive new business and ensured brand and hospitality standards in order to retain customers.

Greater Los Angeles Area

• Coordinated and oversaw community events in order to build community and drive thebusiness for lululemon Brentwood.• Built solid connections with local health and wellness motivators and other community leaders in order to help grow the sweat community.• Provided outreach to local businesses about the brand to coordinate shop nights in order to drive sales to reach monthly/yearly/quarterly goals.• Oversaw the store Ambassadors and worked closely with them to help push their passion projects by getting the community involved in charity events.

Greater Los Angeles Area

• Maintained and oversaw the overall operations of Alfred Coffee Brentwood.• Lead a staff of Key Leaders and Baristas. Made all of the staffing decisions for the cafe. Focused on hiring, development, and corrective actions while creating new systems and procedures to ensure cafe revenue growth.• Created healthy relationships with regulars and maintained the standards of great customer hospitality between baristas and guests.• Maintained quality standards of all food and drink served in cafe.• Enforced safety regulations and maintained all cleanliness and health and safety standards in cafe according to local, state and federal government agencies.

Greater Los Angeles Area

• Lead a team of store partners to create and maintain the Starbucks Experience.• Managed the overall operations and teams of 8 different cafes in Beverly Hills.• Made staffing decisions such as hiring, training, evaluating, disciplining, discharging, staffing and scheduling.• Ensured customer satisfaction and product quality.• Managing the store’s financial performance, and managed safety and security within the store.• Was a part of the team to open the Starbucks Beverly Triangle store, the first Starbucks evening store in Los Angeles. Lead trainings and helped coordinate the opening launch party.