Managed current customer accounts to maintain annual maintenance revenue, and sell additional modules and services. Conducted onsite and remote assessments to uncover additional areas of improvement. Led monthly webinars to educate customers on modules and services, which increased leads and sales revenue.

Conducted onsite workflow analyses of printing companies to uncover areas of process improvement. Led online demonstrations and webinars on a daily basis to prospects and clients, to illustrate how Avanti's software solution addresses workflow issues printing companies face. Also demonstrated third-party software solutions, such as mailing software, web-to-print systems, shipping carriers, and other providers we integrated with.

Led sales, marketing and support strategies/models to achieve goals, while managing 300+ customer accounts throughout 14 states and delivering all aspects of customer service. Led the sale of online storefronts, cross-media marketing software, planning/imposition software, scheduling software, warehouse management software, shipping software, data collection software, and many add-on modules to current MIS systems.• Effectively used Salesforce to track all sales activities.• Leveraged marketing and engineering resources and capabilities towards the achievement of goals.• Achieved 100% of quota following a 563% increase in revenue responsibility.• Managed the turnaround of poor customer accounts, which avoided legal action, and resulted in add-on sales.• Tracked and communicated customer assets, opportunities, and overall account status to identify up- and cross-sell opportunities.• Assisted client accounts with daily questions, inquires and problem resolution; interacted with clients and internal departments to handle a variety of post-sale support functions and transactions.

Managed and drove new and existing business development efforts within the Sage dealer network and Sage corporate staff to promote an EFI shipping solution. Conducted online demos for dealers, Sage staff, and customer end-users.• Achieved 140% of yearly plan; cultivated relationships with over 500 Sage dealers to sell the EFI shipping solution; won the “EFI Elite 2014 Sales Trip” to Hawaii.• Prepared proposals, formulated and executed marketing campaigns, and participated in high impact, customer-facing “road shows” in over 20 cities.• Prepared all sales presentation materials, and utilized SalesLogix CRM to track dealer/customer activities. • Managed the development of prospects and successful completion of new business sales for software license agreements and consulting services.• Identified new sales opportunities and capitalized on relationships to drive additional revenues.• Handled and resolved customer and dealer problems/complaints by working with Engineers, Support, Installers, and other internal staff.

Implement efforts to maximize sales productivity through the assessment of client business needs, the recommendation and delivery of products to meet those needs, and the sale of technical software shipping solutions. Drove the generation and closing of product and service sales with new and existing client accounts within assigned territory in order to provide solutions to each customer’s strategic business priorities.• Generated sales leads via cold calling, referrals, and representation/presentation at events; created quotes and proposals.• Proactively identified sales and client business solutions, while constantly building and maintaining a network of accounts.• Initiated customer contacts and onsite visitations in order to present solutions, developed new accounts, and cultivated productive long-term networks and relationships.• Partnered with client representatives to identify key trends and business needs in accordance to strategies and priorities.• Strengthened existing and new business relationships through strategic business development efforts.• Devised and implemented sales and marketing plans/strategies focused on growing territory and retaining the revenue stream of accounts, while ensuring customer satisfaction.

Prospected for new business by identifying and qualifying leads via cold-calling, networking, marketing, referrals, and lead database management. Prepared proposals for the sale of copiers, fax machines, document management software, IT services, and maintenance plans for supplies, support and service.• Communicated with clients on needs analysis, delivering proposals/campaigns, and conflict resolution.• Assessed client needs and determined market strategies and goals using an array of products and services in order to address each client’s equipment needs.• Consistently achieved annual sales goals and activities.• Conducted onsite sales presentations and trainings for new and current customers.

Completed certification to sell life, health and long-term care insurance in the state of Wisconsin. Utilized the one-card-system to track daily activities, calls, appointments, and follow-up activities. Conducted one-on-one evaluations of clients’ financial status and goals to align them with the proper insurance policies.