Lead recruitment strategies to attract top talent and manage the end-to-end recruitment process, ensuring a seamless and positive candidate experience. Partners with leadership to develop and implement HR strategies aligned with organizational goals, addressing both short-term and long-term talent management objectives. Tracks and analyzes HR data metrics within HRIS and other systems, providing detailed reports to support strategic decision-making and ensure compliance. Supports talent assessments and annual evaluations by providing coaching, delivering training, and offering timely feedback to drive employee development and growth. Enhances employee experience by fostering engagement, promoting inclusion, and cultivating a strong sense of belonging throughout the organization.

Responsible for a wide range of human resources services in support of business objectives and strategies including, implementing recruitment processes with emphasis on developing a positive employee life cycle beginning with the candidate experience. Focused on diverse talent acquisition, employee engagement, company culture and the optimization of various HR functions. Actively manage Foundation's payroll, benefits, and leave processes.

Oversaw all day to day human resources responsibilities including, talent acquisition, recruiting, onboarding, benefit administration, training, and policy development and compliance. Partnered with leadership on business development and strategic planning initiatives including employee retention, succession planning and department growth. Coached managers on organizational effectiveness, performance management, engagement and professional development including progressive discipline, reward and recognition, and annual evaluations. Direct the recruitment life cycle, including overseeing interviewing, hiring, and onboarding for various departments and levels. Led implementation of HRIS, including the integration of timekeeping, payroll, and employee record management. Developed digital employee personnel files, self-service portal, and performance management tracking. Comprehensive understanding of federal, state, and local labor and employment laws.

Developed job postings, administered recruitment advertising and tracked results. Screened qualified candidates for open positions, scheduled and completed the interview process from start to finish. Initiated the onboarding program for new hires and developed training plans. Assisted the HR Manager is processing payroll, benefits, and PTO. Assisted in the development of company policies and practices.

Support recruitment through candidate sourcing, interviewing and new employee orientation. Conduct initial screening, interviews and new hire onboarding process. Maintain sales and strategic efforts to recruit high level candidates and employment placement leads.

Major Responsibilities:Volunteer Management• Developed and created action plans to cultivate multiple volunteer pipelines and committees which supported the Ignite Heart Ball campaign.• Demonstrated ability to recruit volunteers to participate in peer to peer fundraising campaigns, ensured high-level volunteers were recruited and provided effective orientation, training and development.Event Planning• Coordinated day of event logistics for the 2012 and 2013 Ignite! Heart Ball, including developing content for all collateral materials, presentations, and awards, managing all event revenue and expenses, and executing registration and check processes. Business Development• Held accountable for a fundraising goal of $120,000 by securing live and silent auction packages. • Support Director to ensure delivery of all sponsor benefits and cultivate donors.• Doubled attendance at 2013 Healthy Family Fitness Camp geared to educate families on childhood wellness and nutrition. • Documented and analyzed data , processed and balanced all corporate sponsorships and individual donations throughout the fiscal year.

Support Special Events Director in the cultivation of existing sponsors, donors, and volunteers, and the acquisition and development of new donors for three annual special events. Provide superior customer service to sponsors, donors, and volunteers. Handle record maintenance and report generation. Use appropriate Blackbaud (Kintera), Greater Giving and other data management programs to code in donations, sponsorships, auction income, volunteers and other required information to support the event.

Executive level support to the V.P. of Workforce Development including travel, course preparation, and support for budgetary functions and special events. Ensure effective communication and collaboration within the Division of Workforce Development.

Promoted and achieved territory sales goals through educational visits and inservice group presentations of Lifeline services and products to medical professionals, community leaders and seniors. Designed, implemented and managed referral marketing strategies while maintaining customer contact database.

Accurately entered live customer order information and resolved order and delivery issues while continuing to develop strong customer relationships with clientele via phone communication.

Enhanced and maintained positive relationships with over 600 clients, increasing customer satisfaction, retention, and sales revenue. Co-planned and executed season ticket holder promotions and special events.

Effectively assisted in the development, support, & execution of WILV-FM promotional efforts and helped assure that departmental and station goals were successfully met. Developed business-to-business and business-to-customer copywriting for radio, television print, and internet. Customized planning and onsite set-up of each promotional event and anticipated problems to ensure success. Supervised online promotional campaigns including online exposure, contesting, and prize-fulfillment.

Prepared all written correspondence, invoice and administrative reports for sales department in an effort to optimize fan satisfaction. Answered multi-line phone system and directed calls to appropriate departments.