Amy Kilpatrick Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

Maintains a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.Preparation of Ops Statements and other financial.

Philadelphia, Pennsylvania, United States

Villanova, Pennsylvania, United States

• Assists in meeting and exceeding established sales, revenue, profitability goals, and SLEBITDA movement in a positive direction.
• Provides efficient and professional service at an appropriate level to meet and exceed customers’ expectations.
• Assists in the management of all revenues, cash, credit, and company collateral, which are properly deposited, accounted for, and secured into the Company’s operating bank account.
• Ensures the integrity and operational functionality of all POS, security systems, and equipment.
• Manages all internal and external communications in a timely and effective manner.
• Guides and coaches team members, both front of house and back of house, to meet established objectives.

Collegeville PA

• Ensured positive guest service in all areas.
• Responded to complaints, taking all appropriate actions to turn dissatisfied guests into returning guests.
• Maintained a high level of food preparation and quality.
• Interviewed, hired, and supervised hourly employees, while evaluating their job performance and experience.
• Preserved the importance of diversity, equity, and inclusion in the workplace.
• Upheld required standards of operation in daily restaurant activities, including the tracking of food, beverage, and labor costs.

East Norriton

• Adhered to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring that all financials (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintained professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimated food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.

Greater Philadelphia Area

• Focused on placing qualified professionals within the staffing and recruiting industry.
• Understood what it takes to be a recruiter and the demands that are placed on candidates each day.
• Acted as resource for candidate success.
• Helped candidates reach potential and achieve career goals.
• Maintained a network of candidates and clients that stretched across America.
• Matched candidate talent and skills with some of the country's top opportunities.

Bridgeport, Pennsylvania

• Coordinated daily front and back of house restaurant operations, while delivering superior service and maximizing customer satisfaction.
• Responded efficiently and accurately to customer complaints.
• Regularly reviewed product quality and researched new vendors.
• Organized and supervised shifts.
• Appraised staff performance and provided feedback to improve productivity.
• Estimated future needs for goods, kitchen utensils and cleaning products.