Amy Kilpatrick Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Maintains a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.Preparation of Ops Statements and other financial disclosures and taking appropriate actions.Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.Respond to customer service needs to provide the highest standards of service.Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.Ensure a safe working and guest environment to reduce the risk of injury and accidents.Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.Multi-Unit Management High School Diploma or GED required; 4 year

Philadelphia, Pennsylvania, United States

Villanova, Pennsylvania, United States

•Assists in meeting and exceeding established sales, revenue, profitability goals, and SLEBITDA movement in a positive direction.•Provides efficient and professional service at an appropriate level to meet and exceed customers’ expectations.•Assists in the management of all revenues, cash, credit, and company collateral, which are properly deposited, accounted for, and secured into the Company’s operating bank account.•Ensures the integrity and operational functionality of all POS, security systems, and equipment.•Manages all internal and external communications in a timely and effective manner.•Guides and coaches team members, both front of house and back of house, to meet established objectives. •Ensures that restaurant equipment is kept in satisfactory, working order—in order to maintain the highest degree of usability and cleanliness.•Maintains safe working conditions as required by OSHA, as well as federal, state, and local governing bodies.•Communicates with other management, hourly employees, and customers—providing positive feedback and promoting a positive image of the restaurant in addition to good employee morale.•Performs the duties and responsibilities of all restaurant positions with high proficiency.•Leads team members effectively, using a daily shift card and red book. •Trains staff in all proper EOD procedures, including check-out procedures.•Ensures standards of a safe and harassment-free workplace.•Prepares weekly work schedules, while ensuring the schedule is implemented properly. •Assists in completing payroll, as well as weekly, mid, and end of period administration work.•Enthusiastically markets First Watch outside of the restaurant.

Collegeville Pa

•Ensured positive guest service in all areas.•Responded to complaints, taking all appropriate actions to turn dissatisfied guests into returning guests.•Maintained a high level of food preparation and quality.•Interviewed, hired, and supervised hourly employees, while evaluating their job performance and experience.•Preserved the importance of diversity, equity, and inclusion in the workplace.•Upheld required standards of operation in daily restaurant activities, including the tracking of food, beverage, and labor costs.•Managed and schedules all front of house employees.•Ordered restaurant materials and trains employees in doing so.•Took on emergency shifts when necessary.

East Norriton

•Adhered to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.•Responsible for ensuring that all financials (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.•Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.•Responsible for ensuring consistent high quality of food preparation and service.•Maintained professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.•Estimated food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.•Estimated food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.

Greater Philadelphia Area

•Focused on placing qualified professionals within the staffing and recruiting industry.•Understood what it takes to be a recruiter and the demands that are placed on candidates each day.•Acted as resource for candidate success.•Helped candidates reach potential and achieve career goals.•Maintained a network of candidates and clients that stretched across America.•Matched candidate talent and skills with some of the country's top opportunities.•Collaborated with some of the country's most influential companies.

Bridgeport, Pennsylvania

•Coordinated daily front and back of house restaurant operations, while delivering superior service and maximizing customer satisfaction.•Responded efficiently and accurately to customer complaints.•Regularly reviewed product quality and researched new vendors.•Organized and supervised shifts.•Appraised staff performance and provided feedback to improve productivity.•Estimated future needs for goods, kitchen utensils and cleaning products.•Ensured compliance with sanitation and safety regulations.•Managed restaurant's good image and suggested ways to improve it.•Controlled operational costs and identified measures to cut waste.•Created detailed reports on weekly, monthly, and annual revenues and expenses.•Promoted the brand to the local community through word-of-mouth and restaurant events.•Recommended ways to reach a broader audience via discounts and social media advertising.•Trained new and current employees on proper customer service practices.•Implemented policies and protocols that maintain future restaurant operations.