Amy Ritchie Email & Phone Number

Toledo, Ohio Metropolitan Area

As an Escrow Specialist, with a background and focus in insurance escrow responsible for payment processing, renewals, opening, closing, & maintenance of escrow accounts including document creation, reviewing and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings, regarding the borrowers mortgage account. Additionally responsible for escrow logs, reports, check processing, and other files and data entry.

Toledo, Ohio Metropolitan Area

As an Escrow Specialist, with a background and focus in insurance escrow responsible for payment processing, renewals, opening, closing, & maintenance of escrow accounts including document creation, reviewing and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings, regarding the borrowers mortgage account. Additionally responsible for escrow logs, reports, check processing, and other files and data entry.

United States

Process business loans and make recommendations on collateral needed to secure loans, apply accepted financial procedures to analyze financial resources to determine an applicant's ability to repay requested loans, review all pertinent facts needed to make eligibility determinations by analyzing such factors as the nature and cause of damage, intended use of proceeds, legislative and administrative loan limits, and disposition of insurance and other recoveries, ensure loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions, process loan applications on web-based computer system, respond orally and/or in writing to applicants or their representatives.

Toledo, Ohio

Managed office with human resource duties, along with hiring, payroll, and onboarding. Assists with tracking and shipping, data entry, and ordering supplies for production. Assists and works with the production manager on daily activities to make sure tasks are completed, as well as taking on the management role and making sure production is running smoothly. Managed the supplies and inventory to make sure production continues to produce and manufacture materials. Employees come to me with any questions or concerns.

Maumee, Oh

Provided and managed accounts to our clients, where we find candidates to fill their positions and complete tasks. This vital information is collected from a candidate and helps in understanding the client and improve their customer service base. We scheduled candidates to fill positions and make sure the tasks are completed on time and efficiently. Managed accounts of multiples clients to improve customer service processes.

Maumee, Oh

Lambertville, Mi

Marketed products and services to customers by advising and recommending based on customer need. Assist customers by handling customer transactions and answering questions.

Lambertville, Mi

Marketed company products based on prospective and current customer needs. Assisted in daily operations, as well as customer transactions and any discrepancies or questions pertaining to their accounts

Ann Arbor, Mi

Marketed products related to the client’s needs. Answer questions pertaining to all aspects of their account. This includes help in creating their advertisements that is relevant to their business and providing billing information and activity in their account.

Lambertville, Mi

Marketed products and services to customers by advising and recommending based on customer need. Assist customers by handling customer transactions and answering questions.

Toledo, Ohio Area

Learned hands-on experience in Internet marketing, with an emphasis on using social media, blogs, and traffic generation to promote business.

Oregon, Oh

Toledo, Ohio Area

Helped customers with sales and tour information. This included answering questions over the phone and in person, helping book their tour and travel destinations. Various other office duties, including working on the computer, help with training, writing, filing and fax. I was in charge of a main client, and oversee projects from start to finish.

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.)