Amy Ostrowski Email & Phone Number

Kingwood, Tx, Us

Responsible for consulting with clients and service team members regarding client’s performance improvement needs. Developing or recommending appropriate performance improvement/training solutions that provide value, positively impact our clients’ businesses and result in retention and growth.*Responds to and initiates client service requests.*Consults with client business owners and leaders regarding organizational and employee performance gaps, which may include conducting a needs analysis.*Develops, recommends and promotes performance improvement/training solutions.*Facilitates strategic initiatives, including but not limited to: teambuilding, process analyses, culture improvement, change management and executive leadership retreats.*Develops, conducts, facilitates and coordinates training programs using existing and/or custom materials and content.*Educates and encourages client usage of Insperity Training Portal.*Establishes methods of measuring business impact of performance/training solutions.*Uses appropriate methods of dealing with human behavior in a variety of business circumstances.*Executes level of care playbook through authentic and intentional delivery as a client advocate.*Collaborates with team members to create service plan that aligns with client’s business strategy.*Participates in prospect meetings with sales and service team members

San Diego, Ca, Us

Conduct employee onboarding, regular payroll, Operations, product inventory and customer service. Designed standard operating procedures for company's retail store and rental location.*Train new employees and supported current manager of rental location*Collaborate with marketing consultant to recruit businesses for events, promote events and assure smooth running of events*Oversee maintenance schedule for outrigger canoes coming in for repairPublish monthly newsletters regarding new products, upcoming events, industry innovations and relevant customer information.

San Diego, Ca, Us

Developed and implemented custom trainings for Fortune 500 companies to successful completion addressing aspects of recruiting, hiring, succession planning and including employees from under-represented groups in the workforce. • HR Manager for West Coast Paddle Sports: Onboarding, Payroll, operations, inventory* Created and executed customized trainings, virtually and in person, including: unconscious bias, accommodations, allies and disclosure for audiences of 200+ employees per company.• Designed customized training for Pfizer, Walmart, Sprouts, & San Diego Regional Chamber of Commerce to assist them in increasing their goal of recruiting, hiring, and including people with disabilities on average of 3% annually.• Developed supporting material, like Train-The-Trainer, for managers to educate their teams. Increasing the dissemination and application of information to employees by 100%.• Was a strategic partner in the restructuring of a HR department, the creation of equal opportunity succession planning and the development of a program to help move women up into higher levels of leadership.• Advocated for local and legislative changes to promote accessible employment opportunities for minority groups through the Education & Workforce Committee at San Diego Regional Chamber of Commerce.

San Diego, California, Us

Established a measurable Talent Acquisition and Workforce Planning strategy focused on hiring and tracking employees/clients by conducting data analysis and collecting quantifiable data which improved onboarding and training and resulted in increased employee retention, productivity, and career development, while lowering attrition rates.Accomplishments:● Spearheaded team management processes and procedures, which resulted in increasing employee records accuracy, timely billing, and attendance reporting by 40%.● Developed strategic partnerships with 200+ businesses, increased their awareness on hiring minority groups, and designed the company’s diversity and inclusion initiatives.● Established best practices and strategies which resulted in securing employment for 100+ employees with disabilities (25% above placement goal) ● Managed and trained employees across geographic locations, increased collaboration and communication, which ensured goals and objectives were met within budget and timeline for 300+ clients.● Built strategic partnerships with HR Leaders and led project management to create diversity & inclusion initiatives, identify training needs that aligned with Talent Acquisition goals, resolved issues around recruiting, and drove community outreach and strategic alliances with sourcing agencies.

El Cajon, Ca, Us

Educated children with moderate to severe disabilities. Wrote reports based on federal regulations, tracked progress and modified curriculum as needed to meet educational goals and state standards. Lead teams of educators, administration and parents to create customized education plans for students. Accomplishments:• Trained co-workers on effective ways of tracking attendance of clients, processing notes in a objective manner and writing effective yearly goals for their clients increasing productivity by 20%.• Managed 6+ teaching assistants, trained and supported them in developing their teaching and data collection skills resulting in 30% increase in accurate data collection.• Developed and delivered ability awareness trainings to classes within my school district as well as other school districts.• Co-founded the Parent Play Group, a safe environment for parents to meet others families, work on social goals, access resources and network.• Trained teachers in new curriculums, best practices to successfully include disabled students in their classroom, and provided needed support based on individual need increasing inclusion by 10%.

Bachelors, Education; Special Education

Master Of Education - Med, Special Education And Teaching