Amy S. Email & Phone Number

Myrtle Beach, SC, US

Remote

• Responsible for set up, testing, and ongoing maintenance of all register promotions including: coupons and discounts, loyalty campaigns/customer segmentation/targeted offers, points rewards, and mobile app/digital.
• Collaborated with Marketing, Finance, Purchasing, and Operations to build flexible and conditional promotions/rewards. Found creative solutions to promotional challenges that not only met the business’s customer.
• Collaborated with Marketing, Finance, Purchasing, and Operations to build flexible and conditional promotions/rewards. Found creative solutions to promotional challenges that not only met the business’s customer.
• Integral part of the set up, pilot, and launch phases of Earth Fare’s first customer loyalty program using NCR Loyalty Pro/Central Promotions software.
• Assisted with the testing and launch of Earth Fare’s first mobile app with Grocery Press, and the subsequent transition to Relationshop. Created and tested offers in the Grocery Press and Relationshop administrative.
• Provided continual afterhours support for all promotional or coupon concerns or questions. Performed troubleshooting processes for any potential promotional or point-of-sale errors, including researching transaction.

Asheville, North Carolina Area

• Supervised and assisted with daily tasks including cost/retail updates in Retalix HQ item database, vendor and order guide updates, Great Plains item maintenance, and other item data requests from the Category.
• Established a reliable system for Marketing/IT/Data Management interdepartmental collaboration on coupons and POS promotions to ensure accuracy and efficiency.
• Supported personnel from all retail store locations by troubleshooting problems with the daily… Show more
• Supported personnel from all retail store locations by troubleshooting problems with the daily batching processes, promotional turnover, and incorrect item data.
• Created documentation and training manuals to help standardize Data Management processes and ensure accuracy and efficiency as the department grew.
• Traveled to new store openings to manage Scan Team procedures including full store audits, initial shelf tagging/grand opening signage, and coordinating new product set up with Category Management and vendors. Show less

Asheville, North Carolina Area

• Assisted with the initial item data setup and rollout of Retalix HQ. Helped facilitate a seamless POS transition from Openfield to Storeline in all retail store locations.
• Performed manual data entry to accurately maintain vendor/cost/retail data on an ongoing basis for 50,000+ item database.
• Helped develop, test, and implement an import process to streamline the monthly vendor update process for hundreds of vendors.

Charleston, South Carolina Area

• Supervised customer service team and ensured a positive customer experience in the store.
• Handled hiring/training/coaching cashiers and bookkeepers, departmental scheduling, practicing and enforcing safe cash-handling procedures, and maintaining a balanced store safe.
• Completed new hire orientations and processed personnel and payroll paperwork storewide.
• Served as a key holder/Manager on Duty for all daily store opening and closing procedures storewide.

Myrtle Beach, South Carolina Area

• Made entries into the general ledger and reconciled company revenue against bank deposits.
• Researched, compiled, and reported financial data to other vault employees and provided flexible assistance to the vault manager by handling special projects as needed.

Myrtle Beach, South Carolina Area

• Processed, deposited, and reported on revenue from multiple company properties on a daily basis.
• Performed cash exchanges and prepared till bags for all amusement park cashiers while ensuring the vault stayed in balance throughout all daily transactions.

Myrtle Beach, South Carolina

• Provided excellent customer service in the store and over the phone, practiced safe cash-handling procedures, assisted with planogram resets throughout the store, and regularly supported the Periodicals Manager with.