Amy L. Prather Email & Phone Number

NKY/ Cincinnati Market

Crestview Hills, KY

Experienced Business Banking Officer responsible for originating business throughout Northern Kentucky and Ohio. I offer a wide array of loan options for Commercial, Business, and Consumer clients as well as Deposit and Treasury Management options. My goal is to give each client a superior level of service along with making recommendations that help you.

Crestview Hills, KY

Experienced Business Development Officer responsible for originating business throughout Northern Kentucky. I offer a wide array of loan options for Residential, Commercial, and Business clients as well as Deposit and Treasury options. My goal is to give each client a superior level of service along with making recommendations that help you achieve your.

Cincinnati, Ohio

• Manage ACH/Wire and Digital Services responsibilities to achieve strategic goals as a member of Executive Leadership team at a full-service financial institution offering: credit cards, mortgages, checking accounts.
• Serve on the executive committee of the Credit Union that meets biweekly to discuss strategic planning, deposits, new products, credit union enhancements, growth, and health of the organization.
• Create strategic plans, with a focus on ensuring training needs are addressed and budgets are efficiently managed.
• Serve as project lead for all new digital components, enhancing online and mobile banking features.
• Recruit, interview, hire, coach, train, and develop a growing team of 14 qualified and certified individuals in the ACH/Wire and Digital Services departments, ensuring all actions and improvements keep member service.
• Proactively address member issues and concerns; serve as key contact for escalated issues on digital insights and core system.

Ft. Mitchell, Kentucky

• Offered a wide array of loans to best fit customer purchase and refinance needs for a relationship-focused bank that offers personal and small banking services, investment services, and a full line of lending products.
• Provided exemplary customer service to both internal staff and external customers by explaining credit decision and offering alternative options when needed; verified and examined information and accuracy of loan.
• Cultivated new business through networking, cold calling, and building relationships with clients, realtors, and builders.
• Grew sales pipeline from scratch to over $10 million in first five months in position.
• Answered questions and advised customers regarding loans and transactions.
• Reviewed pre-closing requirements: contracts, hazard insurance, flood certifications, and mortgage insurance certifications.

Bloomington, Indiana Area

• Recruited to oversee overall sales performance and skills development of a market encompassing 16 branches with 22 locations for a leading provider of consumer and commercial banking, wealth management, mortgage and.
• Lead and direct 148 reports in a large geographic territory, to provide a high level of customer service, expand business development activities, generate targeted sales volume, and achieve overall goals and objectives.
• Travel extensively throughout South Indiana and Illinois to evaluate effectiveness and coach performance of each branch.
• Directly coach, train, and develop Branch Managers, Bankers, and Tellers to excel and achieve scorecard and core $ goals.
• Successfully manage complexities and turned around an underperforming territory consisting of a mix of small town / rural markets, and larger / urban markets in a difficult business and economic environment.
• Utilize Gallup Strengthfinder strengths including futuristic, restorative, strategic, achiever, and competitor to identify areas of opportunity, consider all future implications when making decisions, and implement.

Waterloo / Cedar Falls, Iowa

• Relocated to Iowa, and hired to provide leadership and achieve results at 9 branch locations in the North Iowa Region for a full-service community bank which operates banking and financial services offices throughout.
• Originally held responsibility for 5 branches, and increased to 9 branches (of 16 total in the region) after only six months in position; consistently achieved all goals and objectives during a challenging period of.
• Coached, developed, and motivated a high performing team at branches in Waterloo, Cedar Falls Downtown, Cedar Falls Industrial Park, Waverly, Hudson, Allison, Aplington, Greene, and Nashua, as well as the new Private.
• Pioneered the retail sales culture for the Bank by developing incentive plans, sales goals, and monthly growth expectations for individual branches, holding individuals accountable for performance and rewarding.
• Established retail lending goals with great success encompassing auto, HELOC, unsecured lines, and mortgage loans; also implemented the behaviors that drove success in consumer lending.
• Successfully implemented first year sales goals and the incentive plan for managers and staff based loan and deposit volume, loan and deposit production, business development calls, CSA referrals, and cross sell.

Greater St Louis Area

• Promoted to manage all aspects of the Maplewood branch - the 2nd-largest transactional branch in the MO-Downstate IL market - for one of the largest diversified financial services institutions in the U.S. providing a.
• Led and directed overall sales, operations, and compliance; motivated and trained a high-performing team of nine tellers, bankers, universal bankers and financial consultants to provide the best customer service.
• Successfully led the branch team through a major bank conversion from National City to PNC, learning new systems and undergoing intensive training while continually growing the new customer base and retaining existing.
• Managed branch revenue and market share by deepening existing customer relationships and developing new business.
• Expanded new business opportunities through local involvement in Chamber of Commerce and EWomen Network.
• Served as Women in Business Advocate representative for PNC Bank –helping women in business achieve their financial goals.

Greater St. Louis Area

• Promoted twice to manage overall sales, team, service, and operational performance of a $68M National City Bank branch.
• Maintained accountability for overall branch results including the effective branch implementation of changes to products, policies and procedures, and compliance with all regulatory guidelines required in the branch.
• Led and directed a team to consistently achieve all branch goals through implementation of creative/effective sales and management practices, assignment/evaluation of individual goals, and coaching sessions to.
• Developed new branch business through prospecting and cold calling potential business clients and personal customers.
• Promoted the National City Bank at Work program resulting in the expansion of households and accounts.
• Recognized in 2009 and 2008 as Champion Award winner for exemplifying Winning Team Management principles.

Greater St. Louis Area

• Recruited to assist Senior Loan Officers in completing loan applications, calling on new customers, and developing new business.
• Communicated with clients regarding loan applications and rates, and gathered additional information needed for loan applications; communicated with title and appraisal companies to complete title work and appraisals.
• Entered all loan applications through the proprietary online system, pulled/reviewed consumers credit, organized/reviewed all documents, and sent complete files to processing department for final decision and.
• Developed customized marketing programs and organized participation in events including the St. Louis Wine Festival, and the St. Louis Home and Garden Show to promote National City Mortgage to potential clients.

Greater St. Louis Area

• Recruited and promoted to help pre-qualify potential borrowers, and assist with originating & processing residential loans for a subprime lending company specializing in complex mortgage lending for purchases, and.
• Expedited closing process by assembling files, and performing income calculations, credit reviews, and quality control functions; provided information about company products & rates, file statue updates, and loan.
• Consistently held the #1 spot for the highest grossing team in volume.
• Represented the company at Trade Shows in Southeast Region territories to build new business with brokers.

Bachelor Of Science (B.S.), Merchandising And Marketing

Payment Systems Institute, Graduate