As a Senior Account Manager, I manage a small team on multiple accounts. I strive to develop strong relationships with my clients. I work to discuss issues and provide innovative and strategic ideas that will turn into actionable recommendations. By consistently researching digital trends I am able to help my clients to make the best choices for now and the future, and consider myself a valuable strategic partner.

As an Account Manager, I maintain relationships externally with clients and internally with my production team. I consistently research new trends in the web industry and strive to facilitate the development of meaningful ideas that go beyond the competition in the industry. As an extreme multitasker, I also strive to understand the everchanging technology and design work that goes into the projects I manage. On a day to day basis I also participate in quality assurance testing, troubleshooting assistance and a variety of administrative tasks.

I learned the tricks of the Account world trade in this position by assisting Account Managers at a Digital Agency in day to day tasks. I found that this position was great for me. I could excel in this field and quickly learned a great amount about building client relationships. I performed tasks such as billing, accounting, proposal development, project management, marketing, SEO, and Analytics. I also learned a great deal about Web Development. My greatest accomplishment was the excellent communication skills I was able to obtain by being the point of contact for many clients.

Performed as an office manager by coordinating building maintenance, travel and client visits, answering phones, supply stock and organization, daily lunch facilitator, data entry, C&P maintenance, and organization of internal events.

Achieved 5 star customer service ratings and credit goals. Managed ATM, Branch Cash Flow and organized team building contests internally.

Designed, fitted, and coordinated costumes and make up for the production of Glass City.