Amy Lyons Email & Phone Number

Nashville, TN, US

Arlington, VA

Arlington, VA

Managed the development of world-class blended learning solutions that serve lending organizations across the globe.

Reston

• Lead international teams of Subject Matter Experts through all aspects of IT curriculum development and maintenance, ensuring on-budget, on-time delivery of top-notch, competitive product.
• Manage new product launches, quality revisions, technology updates, marketing alignment and worldwide instructor feedback for 35+ courses across diverse curricula, including Oracle, Web, Mobile Application Development.
• Hire and manage consultants from worldwide instructor pool to develop, test and troubleshoot new and existing courses
• Develop cutting-edge Big Data curriculum from the ground up
• Analyze worldwide attendee feedback for product improvement and customer satisfaction
• Implement 100+ course revisions annually and revamp under-performing courses to increase customer satisfaction

Greater Los Angeles Area

• Promoted from writer to editor at weekly newspaper packaged with The Los Angeles Times.
• Managed, trained and edited stable of contributing writers
• Consistently managed tight deadlines and demonstrated outstanding leadership in crisis situations
• Wrote three news stories per week; compiled and edited weekly calendar page; compiled and edited weekly Restaurant News column; wrote weekly restaurant reviews
• Managed production, design, and layout
• Interfaced with elected officials at the city and state level

• Promoted to product marketing function. Developed marketing collateral for 50+ IT training courses worldwide.
• Led international teams of Subject Matter Experts across various IT and Management curricula to produce dynamic, competitive marketing collateral
• Managed the marketing lifecycle of curricula, from course planning meeting to product launch and beyond
• Collaborated with course authors and product managers to translate technical jargon into accessible sales collateral
• Revised and maintained marketing materials to reflect current industry standards and best practices
• Supported sales force in customer outreach and retention by producing internal flyers and Q&A documents to highlight succinct selling points as reflected by market research

Greater Los Angeles Area

• Managed complex, bi-annual author royalty payment process, ensuring accurate payout of $2 million budget
• Trained and developed two junior project coordinators
• Oversaw and audited the Product Development invoice process for consultants and vendors, ensuring timely payment and compliance with accounting procedures
• Wrote and maintained department procedures documentation
• Purchased software licenses and created a system to track expiration dates and mandatory renewals

Master Of Fine Arts - Mfa, Creative Writing

Bachelor'S Degree, English/Theatre Arts