Since 2004, this team of NCT-trained childbirth practitioners has delivered parent education to over 1800 expectant parents a year, empowering them to know what their choices are and improving their understanding of the physiology of birth and early parenting.

Provided managerial leadership to service-specific network/networks and provides long term strategic direction and operational management within the West Midlands across the STP(s) which connect to Birmingham Women's and Children's Hospital. This includes being responsible for service transformation across the STP working with neighbouring Acute Trusts, Community Providers, Commissioners, Local Authorities, Voluntary Sector organisations and Patients and Families to agree to new ways of… Show more Provided managerial leadership to service-specific network/networks and provides long term strategic direction and operational management within the West Midlands across the STP(s) which connect to Birmingham Women's and Children's Hospital. This includes being responsible for service transformation across the STP working with neighbouring Acute Trusts, Community Providers, Commissioners, Local Authorities, Voluntary Sector organisations and Patients and Families to agree to new ways of working across the STP. --Worked closely with speciality service managers, lead nurses and clinical group management.--Developed and implements robust operational policies to ensure resources are effectively deployed for Children’s service across the West Midlands.Work with General Managers, Clinical Service Directors, Lead Nurses, Heads of Nursing and Governance, clinical leads and others to support change in practice/ways of working.--Using QI methodology, improved clinical flows through the provider system through the clinical collaboration for the networked provision of services. --Taken a whole system, collaborative approach to service provision, ensuring the safe and effective delivery of sustainable services across the patient pathway, adding value for all stakeholders. --Improves cross-organisational multi-professional clinical engagement to improve pathways of care.--Enabled the development of consistent provider guidance and improved services to national standards, ensuring a consistent and highest possible patient and family experience.--Supported the Clinical Director and the Oversight Group for the Network in achieving key priorities.--Managed financial accountability and transparency of Network new ways of working/system transformation.--Collaborated with a number of key stakeholders including patients, Clinical Commissioning Groups, patient representative groups and other external agencies. Show less

--Overall day-to-day managerial responsibility for the patient experience & involvement teams, effectively deploying staffand other resources to ensure that patient involvement and patient experience feedback are carried out appropriately and ina timely manner conducive to service improvements.--Create, promote and enable the embedding of a culture of patient experience and involvement management across thetrust, which is service/locality owned and led, focused on the delivery… Show more --Overall day-to-day managerial responsibility for the patient experience & involvement teams, effectively deploying staffand other resources to ensure that patient involvement and patient experience feedback are carried out appropriately and ina timely manner conducive to service improvements.--Create, promote and enable the embedding of a culture of patient experience and involvement management across thetrust, which is service/locality owned and led, focused on the delivery of the trust's strategy, has a robust accountabilityframework and well-defined escalation processes in the event of underperformance and/or non- delivery.--Hold clinical teams to account for the production of viable operational delivery plans that ensure the Trust meets itspatient experience and involvement commitments and targets.--Manage and actively promote the relationships with key stakeholders. In particular, work with national patient experiencenetworks, other Trusts both acute and mental health, voluntary and community organisations, commissioners and NHSEngland to ensure that staff improve patient experience through safe high-quality care with particular reference to theinvolvement and engagement of patients.--Work as part of a dynamic team in delivering an effective service supporting hospital management teams and staff acrossthe hospitals; to include all sites and services.--Manage the complaints and PALs services and ensure that appropriate systems are in place so that allcomplaints and enquiries are processed and resolved in a timely, fair and transparent manner, working independently butsupportively of healthcare staff providing the service. Show less

Founded TGBC and commenced trading with NHS, providing birth pools to units and community teams around the country.

I am a newly appointed development lead for maternity and children in West Birmingham with the Ladywood/Perry Barr Integrated Care Partnership, the locality portion of the Integrated Care System (ICS); the ICS is broader than health—it also involves education and social/community/volunteer services.My role will involve, among other things:1. Developing a plan to reduce infant mortality in LW/PB (part of the broader IM taskforce commencing this month for Birmingham),2… Show more I am a newly appointed development lead for maternity and children in West Birmingham with the Ladywood/Perry Barr Integrated Care Partnership, the locality portion of the Integrated Care System (ICS); the ICS is broader than health—it also involves education and social/community/volunteer services.My role will involve, among other things:1. Developing a plan to reduce infant mortality in LW/PB (part of the broader IM taskforce commencing this month for Birmingham),2. Enabling the creation of neighbourhood level teams for children, YP and families,3. Helping to implement the Birmingham Children’s Partnership early help model4. Working to create a coherent local maternity model working alongside the 2 local maternity systems. Show less

I joined this dynamic Transformation Team at BCP to support some exciting projects. Some of them include:--Bringing 'Making Every Contact Count' (MECC) programme support to 50,000 health and social care workers in Birmingham and Solihull. --Community Connectors development within the 10 Birmingham Localities.--Programme Support for a new Intensive Residential Outreach Care Programme for some of Birmingham’s most vulnerable children.

Managing service implementation and delivery into the NHS via 3rd sector organisation.