Over the last 20+ years, I have had the opportunity to serve in many executive leadership positions within the SaaS software domain for Hospitality and Multifamily. Having joined an early stage startup as the 5th employee for a company that grew to 250+ employees, I had tremendous influence over the customer-centric, innovative and accountable company culture, as well as the overall success of the company that recently sold for over $340mm. I recruited and built high impact teams within Customer Support, Deployment, Customer Success, Data Science, Product Management and Engineering. Focusing on customer experience has afforded us a very high retention rate and happy, reference-able customers.I thrive on creatively solving unique and challenging business problems for customers through technology and building teams who are passionate about customers.
Listed skills include Business Intelligence, Enterprise Software, Leadership, Strategy, and 29 others.