Amy Mccarty

Amy Mccarty Email and Phone Number

Portfolio Management | Digital Transformation | Product Management @ McDonald's
Amy Mccarty's Location
Richardson, Texas, United States, United States
Amy Mccarty's Contact Details

Amy Mccarty personal email

n/a
About Amy Mccarty

Hi! My name is Amy. Welcome. I am a creative, committed leader with expertise in product management, agile frameworks, design thinking, portfolio strategy and large technology ecosystems analysis. I am an innovative thinker who is able to see how multiple systems and strategies fit together and use this to drive results. My most favorite way to work is to collaborate with engaged product leaders, engineers and product designers to create something that goes past the initial complexity found and through to the most effortless, simple solution. To get these types of results, takes a lot of trust between team members and a constant beginner's mind. When a team gets there it's what makes the work really, really FUN! And the fun of creation is what excites me! It is my mission to bring the joy of empowered product management to as many teams and organizations as I can! Let's Gooooo!

Amy Mccarty's Current Company Details
McDonald's

Mcdonald'S

View
Portfolio Management | Digital Transformation | Product Management
Website:
mcdonalds.com
Amy Mccarty Work Experience Details
  • Mcdonald'S
    Director Product Portfolio Management
    Mcdonald'S Nov 2023 - Present
    Chicago, Illinois, Us
  • Mcdonald'S
    Director, Experience Design
    Mcdonald'S Aug 2022 - Nov 2023
    Chicago, Illinois, Us
  • Mcdonald'S
    Senior Manager, Chief Of Staff To Vp Product & Design
    Mcdonald'S Apr 2021 - Aug 2022
    Chicago, Illinois, Us
  • Hilton
    Director Product, Connected Room
    Hilton Aug 2018 - Jun 2020
    Mclean, Va, Us
    Managed Connected Room (entertainment and IOT guest room platform) product planning and execution of middleware, energy management system (EMS) and Digital Key integration through lifecycle. Oversaw relevant product discovery research to build product vision and business case. Drove a savings of 4% in energy costs by creating energy management algorithm for hotel thermostats and delivered 6 weeks early. Designed prototype to automate site survey, property creation, and remote issue resolution processes, potentially reducing manual labor by 90%. Delivered working prototype of over 400 screens and refined through multiple rounds of user feedback. Collaborated across engineering, product line directors and program management to ensure consistent strategy and product vision.
  • Hilton
    Director Portfolio Project Management, Chief Of Staff To Svp Product
    Hilton Jan 2017 - Aug 2018
    Mclean, Va, Us
    Pioneered company-wide 3-year technology portfolio roadmap for executives for more holistic view of technology, uniting 20 previously disparate business units. Drove culture and operating model shift strategy to product-led, customer-centric organizational structure. Provided strategic direction to executive committee and championed change to digital organization through oversight, education, interactive training, and coaching. Led stakeholders in change management efforts. Improved customer satisfaction and guest experience by reducing digital key failure rate 40% in 7 months. Managed timelines, budgets, and resources to solve complex problems and implement fixes for over 150 issues.
  • Hilton
    Senior Manager Governance And Delivery Planning
    Hilton Jan 2016 - Dec 2016
    Mclean, Va, Us
    Stimulated $4B revenue growth over 4 years managing digital technology portfolio and supporting delivery teams. Collaborated with tech teams and business requestors to determine IT budget and facilitate updates. Acted as digital portfolio steward ensuring new requests drove value and did not pose undue technical risk or burden. Built relationships with business unit leaders, assessed viability of their requests, and presented solutions and estimates to executives for approval.
  • Hilton
    Digital Demand Manager
    Hilton Aug 2013 - Dec 2015
    Mclean, Va, Us
    Created more consistent, cohesive business unit requests and technology response by expanding portfolio enterprise governance to 7 business units. Accelerated technology sourcing services onboarding time 80% with more efficient RFS review and approval process. Partnered with DevOps and vendor management teams to assemble outstanding requests, standardized and streamlined intake, approval, and reporting process. Reduced backlog from 50 items to 0 in 2 months and continued process which reduced completion time by 80%. Collaborated on enterprise governance overhaul including designing agile governance model for mobile teams from scratch, enabling more efficient delivery system. Trained and coached business VPs and PMO team in governance transition to maintain operational excellence.
  • Cbre
    Lead Product Manager Global Asset Services
    Cbre Nov 2010 - Aug 2013
    Dallas, Tx, Us
    Responsible for managing enterprise-wide Global Assets Services technology portfolio, a business line which amounted to 25% of total company revenue. Delivered gap analysis of 16 legacy accounting, workflow, and portal tools from 3 global regions (EMEA, APAC, and Americas) to create product roadmap and inform ongoing risk assessment and prioritization. Advised senior leadership on vendor selection and capital project budgets including hardware acquisition, software application development, and hosting environments. Managed vendors through full software development life cycle (SDLC) from creative design and UX to releases and UAT. Oversaw critical infrastructure details to ensure compliance with global Information Security requirements and regional data regulations.
  • Rapp
    Product Manager
    Rapp Nov 2009 - Nov 2010
    New York, Ny, Us
    Supervised all aspects of multiple domestic and international client relationships. Acted as technical liaison for intake and resolution of production issues and end-to-end project management to implement and enhance client marketing technology platforms. Successfully led campaign management system deployments and training on time and within budget, ensuring smooth process for maximum client satisfaction.
  • Fedex Office
    Lead Product Manager Enterprise Customer Data Solutions
    Fedex Office Nov 2007 - Nov 2009
    Plano, Tx, Us
    Single BA selected to participate on leadership concept team to produce strategy, roadmap, and delivery plan for integrating complex operating company data into enterprise level customer data layer infrastructure. Managed requirements and led system/functional analysis to identify end-to-end technology solutions and accompanying business processes. Presented project vision, progress, and issues to FedEx Office CEO and FedEx Customer Information Systems President bimonthly. Drove team alignment by mentoring 9 other product managers to ensure approved vision was executed consistently across all cross-functional work streams.
  • Legacytexas
    Business Analyst
    Legacytexas Nov 2003 - Oct 2007
    Plano, Tx, Us
    Served as project manager of institution wide (40+ implementation sites) of remote check imaging and balancing software. Responsible for execution including detailed plan, budget, resource allocation, on-premise connectivity configuration for each branch, training, and ongoing support during and after conversion. Acted as lead technical resource for managing change requests for front and back office core data processing systems, reporting on critical data points, and identifying process improvements.
  • Legacytexas
    Deposit Services Supervisor
    Legacytexas May 2000 - Oct 2003
    Plano, Tx, Us
    Transformed Deposit Services group from a business help desk environment to a back office quality assurance team. Determined department strategy, scope of department tasks, and implemented streamlined processes and procedures. Managed team of eight employees providing back office support to 40+ branches in various capacities including answering approximately 2000 internal helpline calls a month from all lines of business, executed semi-annual branch and user access audits, and assisted with user administration of various IT systems.

Amy Mccarty Skills

Process Improvement Business Analysis Visio Sharepoint Requirements Gathering Software Documentation Sdlc Project Management Program Management Business Process Business Process Improvement Integration Business Intelligence It Management Databases Analysis Crm Software Project Management Banking Call Centers Requirements Analysis Ms Project Outlook Peoplesoft Sql Data Analysis Pmo Systems Analysis Documentation Call Center Infrastructure It Strategy Pmp Microsoft Project Agile Methodologies Mentoring Management Vendor Management Leadership Strategic Planning Team Leadership Strategy Cross Functional Team Leadership Training

Amy Mccarty Education Details

  • University Of North Texas
    University Of North Texas
    Applied Technology And Performance Improvement With A Minor In Computer Education
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Bfa Dance Performance

Frequently Asked Questions about Amy Mccarty

What company does Amy Mccarty work for?

Amy Mccarty works for Mcdonald's

What is Amy Mccarty's role at the current company?

Amy Mccarty's current role is Portfolio Management | Digital Transformation | Product Management.

What is Amy Mccarty's email address?

Amy Mccarty's email address is am****@****ton.com

What schools did Amy Mccarty attend?

Amy Mccarty attended University Of North Texas, The University Of Texas At Austin.

What skills is Amy Mccarty known for?

Amy Mccarty has skills like Process Improvement, Business Analysis, Visio, Sharepoint, Requirements Gathering, Software Documentation, Sdlc, Project Management, Program Management, Business Process, Business Process Improvement, Integration.

Who are Amy Mccarty's colleagues?

Amy Mccarty's colleagues are 黄建楠, Johnny Benincasa, Ray Dyer, Sanjay Satve, Duna Guerrier, Bao Nguyen, Marie Angelic Crisologo.

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