Amy M. Haskell, Sphr, Shrm -Scp Email and Phone Number

Established and implemented fundamental HR processes and policies for alternative medicine healthcare service startup. Drove key programs to develop workforce strategy for existing operations and future expansion. Engaged with management to improve operational effectiveness and create performance standards and operating rules.• Resolved four major employee relation issues to avoid litigation and high cost expense• Set roles/responsibilities expectations with employees and management regarding performance management and legal requirements• Managed replacement of 50% desired personnel turnover and increased workforce by 100%

After volunteering at the facility, I was asked to be on the Board of Directors to consult with the Board and management regarding human resources policy, procedure and employee relation’s issues. This became a significant and rewarding engagement that significantly improved organizational effectiveness and positively impacted the culture. I drove the following initiatives: executive and staff recruitment, workforce and strategic planning, employee relations, policy development and interpretation, systems design, employment law, total rewards compensation practices and benefits, training and development.• Successfully conducted nationwide search for Executive Director and key operating staff• Resolved time and vacation recording abuse, established new policies and procedures, reduced operating costs by 15%• Collaborated with the Board to replace 35% of personnel

Responsible for developing, administering, communicating, implementing programs and processes for Nursing and Allied Health partnerships throughout hospital that included more than 1,000 employees. Major responsibilities included Recruitment / Retention, Employee Relations, Performance Management, Consultative Interventions Employment Law, HR Policy and Practice, Employee Training, Change Management and JCAHO/HR Compliance. • Recruited and hired over 500 allied health and nursing positions in less than four years without agency utilization• Recruiting responsibilities for management positions including director of radiology, operations manager for radiology and support services, service line managers for cardiology and cancer units, and nurse managers for psychiatry and oncology• Provided direction and policy interpretation to department managers regarding their individual HR responsibilities; consulted with clients in handling policy implementation and employee relations issues• Conducted reductions in force and corresponding notifications as hospital transitioned from health system with affiliates to hospital-only organization; partnered with designated clients during organizational redesign

Managed all service delivery, operational management, and account development in two branches.• Developed and implemented effective recruiting strategies for internal and external staff and trained employees according to established guidelines• Coached and counseled associates on behavioral and performance issues; documented situations and took corrective action as necessary• Implemented, monitored, and complied with corporate programs and initiatives related to sales, recruitment, and profit accounts• Supervised team of service, operations, and administrative staff that consisted of five individuals in one office and seven in second branch• Managed branches’ financial operations, including budgeting, forecasting, monthly P&L review, credit, and collections