Amy Adams Email and Phone Number

Review and input new contracts. Review and update existing contracts.

 Hire, train and manage Customer Service Representatives to ensure optimal productivity and effectiveness Oversee office operation of $10 million dollar service department including managing unbilled jobs, weekly billing review and customer inquiries. Coordinate company functions including annual holiday gathering and summer picnic.

 Develop and implement training for administrative assistants and oversee their daily operations. Maintain schedule and dispatch service technicians to customer locations to maximize efficiency. Manage office operations including accounts payable, accounts receivable, customer invoicing, warranty claiming, technician payroll, and database management. Support sales personnel with quote preparation, service coordination, and material procurement to ensure customer satisfaction. Serve as training contact for employees in Western region, answering questions of policy and advising best practices. Coordinate and set up office meetings, regional training events, and regional management meetings.