Amy Shuman Email & Phone Number

Harrisburg, Pennsylvania Area

Responsible for the retention and management of existing commercial fully insured and self insured large groups (100-500 contracts) customers for Capital BlueCross and its subsidiaries for an assigned book of business. Previous experience with small and mid-market groups (1-100).Met and exceed defined retention and ancillary sales goals over 5 yearsExperienced in small group market account management in PPACA (1-50 contracts) Experienced in large market account management (100-500 contracts) for both fully insured and self-funded groups Work strategically with our underwriting team to negotiate on large market fully insured and small business self-funded segmentContribute to the growth and profitability of Capital BlueCross through strategic management of existing group business as well as adding on additional ancillary revenue sources.Develop and maintain executive level/decision-making ability to grow and strengthen client and broker relationships. Develop and execute account management, renewal and sales strategies that are aligned with customer objectives and financial positions. Successfully developed strong relationships with internal business partners that lead to high levels of customer satisfaction. Troubleshoot issues related to my book of business and delegate accordingly to appropriate support areasCultivate strong partnerships with brokerage firms to help drive retention and membership growth

As a Senior Marketer for Ritter Insurance I am responsible for the development and implementation of marketing campaigns, strategies and agendas for senior healthcare products. In addition, I provide agent support and communicate with agents and brokers to explain new products, enhancements and coordinate trainings for those products. I also coordinate our annual Medicare Product Summit by securing meeting space, negotiating contracts, obtaining sponsorship and venders and developing a comprehensive meeting agenda. I Aided in the development and implementation of our newly consumer based website product, Medicareful.com. I create marketing strategies to obtain agent participation for Medicareful in all 50 states as well as branding to the consumer. I have recruited 115 agents in two months time period for new product.

My role as the PAA Foundation Administrator ran concurrent with my meetings and convention manager for PAA. I provided support to Foundation Executive Director and donors for their charitable endeavors. As well as coordinated our scholarship program which gave up to twenty $10,000 scholarships to deserving students each year. I coordinated and promoted the PAA Foundation's educational and scholarship programs to state career and technical high schools through various avenues of marketing/communications including: quarterly newsletters, brochure development and serving as a liaison with the Pennsylvania Department of Education. I was also responsible for planning all of the Foundation's board meetings and activities.

As the meeting and convention manager for the Pennsylvania Automotive Association I planned and developed marketing campaigns, programs, agendas, budgets, and services for meetings and events. I was in charge of coordinating all meetings/conventions including scheduling, implementing and executing major off-site board meetings and conventions. I was responsible for developing meeting agendas and scheduling speakers, coordinating activities and events, securing meeting sites and negotiating contracts with hotels and outside vendors. As well as on-site management of events and activities, developing budgets and soliciting sponsorship for meetings.