Amy Spears Email & Phone Number

New Brunswick, Nj, Us

Indianapolis, Indiana, Us

Certified in Scaled Agile Framework (SAFe) 5.0 and Project Management Professional (PMP).Served as a Release Train Engineer responsible for developing a Business Agile Release Train focused on business processes & practices, while successfully integrating with existing IT Agile Release Trains. Formed self-motivated teams, kept objectives clear and promoted open working environmentFacilitate Program Increment (PI) sessions by adapting Agile and SAFe culture and behaviors to business only processes & activities.Served as Agile Product Owner in order to support implementation of Go to Market strategy solutions by: Ensuring all impacted Business and IT areas are involved & engaged by building strong working partnerships with internal and external stakeholders, including contributing to scope statements, project charters. Monitored Salesforce for completeness of necessary data fields by Account Management; tracked progress of approval workflow to ensure appropriate engagement from impacted teams. Supported product designs for digital solutions, provider network management, and care delivery models by eliciting, defining and creating requirements, including management of Capabilities, Epics and User Stories within JIRA.Define and develop current state process & system workflows, system requirements, and ROI in order to support continuous change management. Maintained detailed MS project plans, plus managed system dependencies, Risks, Issues & Change Requests; communicated status and progress to all involved parties.Successfully led Waterfall and Agile projects as E2E Project Director responsible for supporting innovative Enterprise product designs, High-Performance Provider Networks, systems migrations, digital solutions, virtual network, and care delivery models.

Indianapolis, Indiana, Us

Served as subject matter expert for Provider Data System in order to support Medicare and Medicaid member services and claims adjudicationElicited, defined, created and managed Capabilities, Epics and User Stories within JIRA Tracked and managed system lifecycle milestones and deliverables

Indianapolis, Indiana, Us

Coordinated program milestones and deliverables for average of 5 projectsOperationalized tools & practices in order to meet both Project & Program expectationsDeveloped & maintained integrated program plans, including setting expectations and training Project Managers on program requirements

Indianapolis, Indiana, Us

Certified Business Analysis Professional (CBAP)Key liaison for internal & external Business/IT partners in order to support numerous systems, including but not limited to front-end web portals, real-time web services, batch file loads and processing. Served as end-to-end SME responsible for ensuring integrated systems functioned as necessary, such as but not limited to, front-end portal users, real-time web services, batch file processing, and claims adjudication. Requirements management: elicitation, traceability management, reviews & approvals, etc. Strong communicator and motivator during times of organization cultural shifts to allow for a smoother transition, including mentoring peers on tools, tasks and activities as they may changeStrong product management understanding to ensure all end-to-end aspects of an operation or process are considered before proceeding, including ensuring all decision makers participateImplemented centralized testing practices to be shared across various team resources, driven by behavioral shifts allowing more emphasis on quality assurance & consistencies in testing methodologies, templates, tools and skillsMonitored/tracked Audit error(s) to ensure appropriate action(s) are taken

Master Of Business Administration - Mba, Organizational Leadership

Associate Of Science - As, Business Administration, Management And Operations