Amy Munroe Email & Phone Number

Bristol

Bristol, United Kingdom

A dedicated counter fraud specialist embedded within the Technical Claims department to enhance the ability of handlers to detect potentially fraudulent claims. Responsible for seeking out further information and taking informed decisions on whether claims are suitable for further review or should be settled. Key to ensuring handlers are aware of.

Bristol

Managed a caseload of technical personal injury claims (Employer’s Liability, Public Liability and Motor) with a settlement authority up to £100,000. Developed a keen understanding of the factors which can contribute to accidents and how to manage the consequences. Influencing and negotiation skills were required to balance the need for cost effective and.

Bristol

Responsible for the handling of a wide variety of claims whilst considering the individual needs of both private and commercial customers. Delivered a high level of customer service by taking a flexible and empathetic approach to achieve the best possible outcome for the customer at what was often a distressing time. Acted as a subject matter expert to.

Law, Spanish And English A Level

10 Gcses Grades A - C