I have had the privilege to manage and work in great high volume restaurants from coast to coast such as Logan's Roadhouse, Dolce Enoteca, Maxim Prime Steakhouse, All Star Cafe, in addition to highly specialized dining venues such as Varasanno's Pizzeria, Bistro X, and Culture Couture, Geisha House, and Rare 120.I also have a specialty in F&B administration and HR operations including staffing, financials organization and presentation, restaurant start up and opening, and collective reorganization for cost controlling initiatives.

* Worked with numerous restaurants to create customized training materials, increasing staff retention by 15-20% and generating outstanding staff performance boosting company morale, productivity, and profits* Promptly communicated pertinent information to staff, including menu changes and large party reservations* Strategically developed effective marketing plans to increase sales and profits while managing costs* Led and directed team members on compliance of operations, safety, and health department procedures

* Ensured exceptional customer service to all guests including dining room, banquets, roof top bar, and room service; increasing guest service scores from 81% to 93%* Strategically developed a lucrative food and beverage marketing plan and strict labor budget to increase profits by 6.2%* Organized and executed special events in the restaurant and hotel including weddings, receptions, promotions, and corporate events* Effectively completed invoicing, daily financials reporting, HR, and guest issue correspondence

* Effectively hired and trained employees for new concepts, managing 60 employees and increasing staff retention by 20% and slashing labor costs from 11% to 8.2%* Worked directly with vendors to ensure proper inventory and effective equipment and supplies; taking LBW% from 22% to 34.8% with an average 20.3% overall cost* Worked with GM to develop lucrative seasonal food and beverage menus to maximize profits and guest satisfaction* Coordinated and monitored special events including movie releases, promotions, and corporate events