Amy Buchanan Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

- Work with a variety of small business clients to gather requirements to support their eCommerce application goals. - Partner with technical architect, project manager, development and QA resources to develop the customer solution and deliver on time and within budget- Support training and UAT efforts with the client to ensure their team is ready to launch

- Accountable for requirements gathering, artifact creation, story/acceptance criteria creation, test case review, working closely with all aspects of Product Management for both evergreen initiatives and special products for academy.com- For the Riversand PIM project, served as main Subject Matter Expert, gathering requirements, accountable for detailed functional data mapping for complex integrations. Project was one of a few that continued during the initial COVID-19 shutdown, so the majority of this work was done remotely with a team accustomed to working in person.

Katy, Texas

- Enhance, develop and manage product content standards, governance and acceptable values for academy.com- Cultivate relationships with IT, Marketing, Buying Team and others to strengthen and streamline website processes.- Accountable for data governance audits on academy.com, partnering closely with search & navigation team to use language best suited for customer experience.

Katy, Texas

- Detailed requirements gathering and creation using SAFe Agile methodology- Coordination of e-commerce features across multiple product and enterprise teams- SME for internal product information management system and marketing data feeds to vendor partners like Google- Fostered relationships enterprise-wide to support team and organization initiatives

Houston, Tx

-Designed and produced global key performance indicator reports on a monthly basis for 4 HR Shared Service centers (Houston, Manila, Kuala Lumpur, Osaka). -Analysis of service center data to facilitate process improvements and efficiencies. -Responsible for "Voice of the Customer" survey and analysis of survey responses. -Functional subject matter expert for Salesforce.com, coordinate business requests for system enhancements including data cleanup efforts to support robust reporting.

Houston, Tx

Creation and maintenance of content for AIG's employee HR intranet portal.

Houston, Tx

-Business requirements collection and implementation of Retirement Manager website to support schools and universities with retirement account management.-Responsible for user interface redesign for website in 2011-2012. Worked with team to recommend system changes and enhancements.-Worked with premium clients including The University of Alabama System and Howard University.

Corporate Office (Houston, Tx)

- Hired as the on-site liaison between Sysco and Logix3 as a result of the successful implementation of the online packaging artwork review system.- Designed and maintained the Sysco Brand Packaging Artwork Manual which included specifications and graphic standards for 9 of Sysco’s core brands.- Accountable for user training, collection and documentation of business requirements for future system enhancements.- Cultivated executive consulting skills during the tenure of this position.

Corporate Office (Houston, Tx)

- Managed all special projects within the Southern Graphics team that supports the Sysco account. This included projects within the Sysco Corporate Packaging Department, Business Units, Quality Assurance Department and associated SGS offices relating to packaging development.- Managed the Portico Seafood Brand conversion, which consisted of 2,000 products and 45 vendors. Served as a liaison between the Sysco Seafood Department, Sysco Seafood vendors and SGS Production houses. Lasting working relationships with these departments and vendors marked success of this project.

Houston, Texas

As a Graphic Designer:Responsible for packaging design and production, design adaptation for licensed toys, and coordination of photo shoots.As a Product Designer, Project Manager:- Aid in design and development of toys and instruction sheets for plush, interactive dolls, activity toys, and infant toys.- Develop exclusive toys for retailers such as Wal-Mart, Toys R Us, QVC and Avon.- Coordinate and manage domestic vendors for execution of toy designs and presentation samples for sales meetings.

Houston, Texas Area

- Design and production of retail packaging and corporate identity projects.- Coordination and art direction of company photo shoots.- Production consultant for sales team to packaging manufacturers from pre-flight to press check.- Design, maintenance and production of company graphic standards, including company website