Amy Tsagouris Email & Phone Number

Queens, New York, United States

2015 SLC trip winner- ranked in top 10 of 250. Gained ESR promotion and field sales trainer promotion.

Greater New York City Area

Specializing in Wound Care therapies selling to Surgery, Podiatry, Dermatology in private practice, Acute Care and Long Term Care.

Enable and drive change by aligning GSK values to current training processes in order to create a more learner centric experience for new hires to GSK and transfers within.• Collaborate with several internal and external stakeholders to improve the current roster process, create onboarding guides to facilitate a better transition into GSK for new learners, utilize change management skills to transition the USCCCOE mailbox to the FRC, create a learners core guide for training of all new SLL’s where there previously was none, as well as create a welcome package articulate encompassing an overview of the entire training process for all new hires to GSK as well as transfers.• Gained visibility to SOP’s and the creation of various compliance items.• Led training for all ROAs, recruitment and HR hub employees nationally on new cycle codeprocess to improve our roster completion for training sessions. • Spearheaded the creation of a “back end” calendar that incorporates the inclusion of all processes involved with the inputting of new hires and transfers. Formatted a RACI and deck for all key stakeholders

• Enable and drive change by aligning GSK values with the values and goals of my institutions in order to build stronger business relationships and grow the GSK portfolio• Collaborate with several internal stakeholders and matrix teams to implement several COPD/ HIT initiatives in my accounts.• Participated in the creation of the 2012 MCS business plan.• Worked with 6 different Regional Directors and covered over 30 accounts during the past 4 years in this position. Helped lead new region through transition to new management (field questions, survey needs, implement workshops)• Trained and mentored 7 new hospital account managers in their new roles as the N/RT trainer for the region.• Implemented and trained several training initiatives for several regions in the East Area as well as at National Meetings.• Created insightful question and roadmap guide for new hires in the region.• Mentored and trained region on development of SAP tool for improved business planning.

• Promoted from Office Based Therapeutic Specialist to Institutional Specialist in 2008 and earned my Senior Executive grade level.• Successfully grew the GSK general pharmaceutical portfolio earning me the Diamond Tier in 2008 and a trip to Australia.• Organized and implemented team meetings on customer engagement, selling skills, and business strategy incorporating several matrix teams.• Implemented and executed product and questioning workshops for districts and collaborated with several overlapping managers on multiple project/rep developments for the teams. • Served as the Regional Trainer for the region mentoring and training over 100 new representatives. • Developed and implemented the content and execution of several workshops for the NYC region based on changing needs of the environment. i.e. The Questioning Workshop presented at our Regional Meeting. • Conducted face-to-face interviews for open sales positions with management and rode with prospective candidates.• Completed the Regional Development Program in Philadelphia.• Offered and accepted rotational position as the Field Development Trainer (would have become full time but the position was eliminated).

• Liaison between 4 phases of incoming new hire groups, all district sales managers and RTP/Philadelphia training departments. • Coached and trained new hires through their four weeks of home study as well as their 3.5 weeks in-house in RTP. • Required to tutor product knowledge, hold conference calls, conduct daily and weekly communications, and streamline administration responsibilities with deadlines.• Rode with new representatives periodically after completion of new hire training and delivered feedback for strengths and areas of improvement.• Served as an AT (assistant trainer) for a cycle of reps during New Rep Training in RTP. Led Coreg/ Avandia/ Levitra/Avodart workshops.• Wrote and delivered feedback to new hires and Field Trainers.• Coached FDT’s (field development trainers on how to deliver feedback during mentor days)• Facilitated cross training to new Therapeutic/Institutional specialists.• Honored with a Coaches Award two consecutive years at our annual sales meeting.

• Successfully sold GSK portfolio to designated territory key contacts.• Level of excellence award within my first six months with the company for “Rookie of the Year.”• Earned a Ruby Tier award for sales accomplishments in 2003.• Designed call cycle for matrix team to optimize time in the field and target physicians with the greatest growth potential.• Nominated and worked as a Field Development Trainer for the region. Collaborated with the Regional Trainer to train, coach, and mentor over 100 new representatives. Conducted interviews with managers, and participated in training opportunities regionally and in Philadelphia with Sales Training. • Promoted to Therapeutic Specialist in 2004.

• Originally started as an internship but was awarded a full time position based on sales growth accomplishments. .• Acquired a general understanding of selling skills, business planning and development of relationships. Worked with two matrix teams.• Ranked within the top of the region in sales earning bonus dollars exceeding $30,000.

Bs, Psychobiology

Bachelor Of Science, Psychobiology

Reading, travel, interior design, film and the arts.