• Responsible for the oversight and daily management of mixed-use community with 21,000 sqft of retail space• Manage and engage a team via weekly and monthly meetings, team building exercises, andregular performance reviews• Complete and present monthly financial packages and develop annual operating and capital budget• Create monthly resident renewal offers to maintain high resident retention and rent growth• Work closely with building owners to ensure financial goals are being exceeded• Analyze vendor bids and ensure contracts are properly maintained/updated• Conduct property audits to increase collection of rental fees and drive revenue growth• Address resident concerns to ensure positive tenant relations and strengthen customer loyalty

• Manage and engage team via weekly and monthly meetings, team building exercises, and regular performance reviews • Deliver timely and accurate financial and operational performance reports to ownership that explain operational effectiveness, trends and variances• Cultivate strong, loyal relationships with owners, residents, vendors and employees• Complete and present monthly financial packages and develop annual operating and capital budget• Manage financial performance of property in accordance with annual budget• Establish rent and renewal rates by mastering the competitive market, closely managing the settings on the optimization software and ensuring rates are aligned with our profit goals• Maintain property by working closely with service team, planning and implementing quarterly preventative maintenance inspections and move-out inspections, maintaining strong communication with the housekeeping team, establishing capital project ideas in collaboration with the ownership group and by investigating and resolving resident concerns and complaints• Drive NOI through close management of controllable expenses and increased ancillary income

• Administer monthly resident renewal offers to maintain high resident retention and rent growth• Complete weekly owner’s report and assist with monthly owner’s package• Communicate with current residents to ensure positive tenant relations and resolve any tenant concerns through exceptional customer service• Manage daily Yieldstar pricing to achieve occupancy goals while simultaneously growing rent• Responsible for completing AME reports, closing final accounts, and managing delinquency of a 276 unit property• Drive revenue through collection of additional rental fees

• Develop and analyze weekly reports of market competition, focusing on developing techniques to maintain property occupancy• Generate new leases for a lease-up community, The Loren, by meeting with prospective residents and touring the community• Responsible for leasing paperwork including future resident applications, background and credit checks, income verification documents, approval letters, and leases• Create positive buzz about Loren through social media initiatives including Facebook, Twitter, Instagram, Pinterest, Craigslist, and Email• Proficient in the use of property management programs including Lead2Lease and Yardi

-Identified preliminary, pending, effective, and historic flood hazard information by address, jurisdiction, or product id.-Accessed and learned about the National Flood Hazard Layer (NFHL), a Geographic Information System (GIS) dataset representing the current effective flood data for much of the country.-Researched Letter of Map Change (LOMC) information for a particular areas or cases.-Provided quality customer service, data accuracy, and system performance to support the FEMA Risk Mapping center.

-Monitored posts on various blogs, forums, media outlets and social networks.-Assisted with writing and editing blogs and articles for a variety of different organizations.-Organized cross-platform content strategies.-Created graphics including photo editing and infographics.-Performed research into clients’ industries and provided actionable tips and advice for expanding reach in the digital space.

-Booked and scheduled national, regional and local guests for live interviews. -Tracked and analyzed trends in listener data.-Introduced shows on the air and announced station breaks, commercials and public-Incorporated advertisers and products into shows in innovative ways.-Produced entertainment and lifestyle news reports, sports segments and commercials.

-Designed PR package for book signing events with design and layout of promotional materials and distribution.-Coordinated media opportunities including Lynchburg News and Advance, Living in the Heart of Virginia, and WSLS 10 Lynchburg.-Met with venue representatives to coordinate the staging, technology, and guest relations of events.-Coordinated publicity efforts that included speeches, exhibits, tours, and question/answer sessions.-Wrote press materials and made presentations to media representatives.