Apac Reach is a specialist sales, marketing & research company that provides intelligence, expert resource & hands on​ support to businesses looking to expand

Developing opportunities for UK businesses to diversify into the APAC market.

I am a key part of the Business Development team at Scott Bradbury. I am responsible for developing new business leads by speaking to different sectors and industries to hear their reactions to the concept of accuracy training and our WATCH & GO videos. I represent the company by attending exhibitions and engaging with prospective clients. What are mistakes costing your organisation? Scott Bradbury’s accuracy programmes are proven to reduce human error and save money. They are the quickest, most efficient improvements to your operations you haven't even thought about until now. They deliver measurable results. The in-house programmes are fun, lively and participative to develop your people’s accuracy skills and attention to detail. Scott Bradbury’s flagship programme ‘Developing an Eye for Accuracy’ delivers techniques on how to read, check and transfer information accurately and quickly. ‘Preventing Mistakes at Work’ enables participants to develop practical strategies for addressing, anticipating and minimising errors in their specific work context. If you want to develop your people’s management and communication skills, check out Scott Bradbury’s WATCH & GO® videos, an online learning service.

Testing web based software from a users perspective, making the developers aware of user, clarity & terminology issues. Assisting with the creation & development of CRM databases.Conducting research with high profile organisations as to what types of systems they are currently using and what the benefits and pitfalls of these solutions are. Attending internal client and potential client meetings. Providing directors with travel, political, weather & safety information for travel overseas. Keeping the accounting software package regularly updated. Responsible for facilities within the building, making sure all policies are up to date & regular testing is implemented. Creation & implementation of the staff handbook. Co-ordination, marketing and promotion of community projects that WiredThing have become involved with.

Providing support to Identity’s projects team & clients, including monitoring the project teams progress on a day to day basis. Working closely with internal teams as well as external groups such as designers, engineers, surveyors, sub-contractors and suppliers with the purpose of ensuring projects are delivered on time and to the clients’ requirements.Responsible for facilities within the office and the off site warehouse, making sure all policies were up to date & regular testing was implemented as well as contract and insurance renewals. Responsible for project administration eg: trackers, pre-installation checks, picking lists, post project reviews & central filing
. Overseeing the competitive tendering process on a project by project basis & being aware of the status of project procurement
.Establishing & maintaining project plans, monitoring critical timelines and ensuring workloads & availability of staff, internally & externally were on track to meet deadlines
. Preparing client progress reports
. Liaising with clients on a daily basis, giving updates & ensuring they are fully briefed at all times
. General office based tasks such as implementing and monitoring clear desk policy & central filing system and ensuring deliveries are logged and distributed correctly, organising away days and external team building events. Responsible for ensuring debtors were prompt with their payments and liaising with the accounts department and Managing Director to keep the debtors list up to date.

Responsible for exploring, researching & developing new business opportunities, maintaining,updating & training staff on the in house CRM data base, event/hospitality planning & organisation & internal auditing.Mainly focusing on the development of existing accounts for Keysource, a data centre design and build organisation and generating new leads for the Field Sales Team. Initially updating the database and developing a telesales operation as well as supporting the Sales Team through follow up & appointment making for new and existing customers.Providing lead generation for field sales, database clean up and prospecting, some follow up quotes and research into target prospect and opportunities.Generating leads for the Sales Director and four Regional Sales Managers
• Exploring opportunities with prospective clients over the telephone
• Responsible for bringing over 1000 prospective clients to events as well as event organisation
• Developing customer care feedback forms and calling clients, following this through with departmental managers
Training new starters in the business on the SalesLogix CRM database with regular review sessions
• Internal auditing
Research into prospective clients via Linkedin, press and internet articles

Involved in the planning of shifting the company focus from resellers to educationBuilt up, from scratch a national customer base of 250 plus schools as well as local education authorities. Managed the process of their orders and deliveries.Designed and planned mail shots.Organised and co-ordinated educational events, product launches and incentivised eventsas well as co-ordinating and attending large trade exhibitionsProduced sales forecasts and reportsCo-ordinated sales appointments for five sales people and site visits for eleven technical engineersFull management of the contact management databasePersonally responsible for bringing in 85% of the company’s sales

Originally employed as a telesales/customer services representative. After nine months moved purely into Telesales. In 2000 the company moved away from the reseller market and focused on the education sector and I moved into the role of Education Sales Manager.Managed a national client base of 800 plus resellers as well as the process of their orders & deliveries.Designed, planned and followed up mail shots.Organised and co-ordinated reseller events, product launches and incentivised trips abroad as well as co-ordinating and attending large trade exhibitionsProduced sales forecasts and reportsInvolved in the planning of shifting the company focus from resellers to educationFull management of the contact management databasePersonally responsible for bringing in 85% of the company’s sales