AeroLeads people directory · profile
• Amy Castro, Ma, Csp Email & Phone Number
Professional Speaker and Trainer - in person and virtual
at
Triad Communication, LLC
1 work email found
@ictstexas.com
3 phones found area 281
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Professional Speaker and Trainer - in person and virtual
Location
Houston, Texas, United States
Who is • Amy Castro, Ma, Csp? Overview
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Quick answer
• Amy Castro, Ma, Csp is listed as Professional Speaker and Trainer - in person and virtual at Triad Communication, LLC, based in Houston, Texas, United States. AeroLeads shows a work email signal at ictstexas.com, phone signal with area code 281, and a matched LinkedIn profile for • Amy Castro, Ma, Csp.
• Amy Castro, Ma, Csp previously worked as Pet Industry Expert, Speaker, & Trainer at Triad Communication, Llc and Author, Practical Communication at Triad Communication, Llc. • Amy Castro, Ma, Csp holds M.A., Communication; Human Communication Theory from University Of Northern Colorado.
Company email context
Email format at Triad Communication, LLC
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*@ictstexas.com
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Profile bio
About • Amy Castro, Ma, Csp
I help organizations build strong teams and develop confident, effective leaders who achieve real results. With years of hands-on experience working in diverse industries, I bring a practical, no-nonsense approach to leadership development, team building, and communication.As a speaker, trainer, and consultant, I deliver practical, engaging programs that teach the power of Performance Communication®—a proven method to boost productivity, reduce conflict, and elevate customer service. My background as a U.S. Air Force officer, animal rescue leader, and business owner gives me a unique insight into managing teams under pressure, navigating change, and leading with purpose.I’ve partnered with organizations in the pet industry, healthcare, government, and petrochemical sectors, helping them create high-performing teams and results-driven leaders. Whether resolving workplace challenges, improving team dynamics, or building a culture of accountability, I bring real-world strategies tailored to your organization’s needs.If you’re ready to transform your leadership, empower your teams, or create a workplace culture where people and results thrive, let’s connect. Together, we can unlock your team’s full potential.Specialties: Leadership Development, Team Building, Strategic Planning, Assertive Leadership, Industry-Specific Consulting, Performance Communication®, Change Management, Crisis Leadership.
Listed skills include Training, Public Speaking, Coaching, Leadership, and 46 others.
Current workplace
• Amy Castro, Ma, Csp's current company
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23 roles · 12 years
• Amy Castro, Ma, Csp work experience
A career timeline built from the work history available for this profile.
Professional Speaker And Trainer - In Person And Virtual
CurrentAs President of Triad Communication, I specialize in delivering live, in-person, and virtual programs that equip leaders and teams with actionable tools to enhance communication, increase productivity, and foster stronger workplace relationships. My speaking and training sessions are designed to engage and energize, providing attendees with practical strategies they can immediately apply to reduce conflict and improve collaboration.Whether through keynotes, workshops, multi-day training, or private consulting, I tailor every program to meet the specific needs of your organization, ensuring lasting impact and measurable results. My signature method, Performance Communication®, is at the core of all my programs, helping businesses achieve better employee engagement and customer service.In addition to live events, I offer a range of on-demand training modules, including:- Conquering Conflict- Coaching & Motivating Employees- Making Meetings Work- Communication Skills for Career Success- Critical Communication Skills for Business ProfessionalsFor more information on how I can help your team excel, visit: http://www.amycastro.com
Jul 2004 - Present
Pet Industry Expert, Speaker, & Trainer
CurrentMy passion for pets began when I worked for a veterinarian, boarding kennel, and groomer, and it has only grown through my years of volunteering at shelters and fostering more than 500 abandoned animals. I understand the unique challenges faced by pet industry businesses and rescue organizations, and I’m committed to helping them thrive through effective communication and leadership strategies.FEATURED PRESENTATIONSDelivering a 5-Star Customer Experience: Thrive in a Competitive Market with Unbeatable Customer RelationshipsYour customers may be tempted by big box stores or franchise competitors, but if you can offer them an exceptional experience, you’ll maintain the loyal customer base needed to thrive.Creative Ideas to Generate New Customers & Build Recognition in Your Community Simply having a Facebook page isn’t enough. By implementing creative marketing strategies, you can engage your community and build strong relationships that drive business.Your Most Important Marketing Asset: Hiring the Right Employees Ever hire someone who seemed perfect, only to realize they weren’t a fit? Discover how refining your hiring process can ensure you find employees who align with your business and your customers.SPECIAL PROGRAM FOR SHELTER AND RESCUE STAFF AND VOLUNTEERSLet’s Get Pets Adopted: Customer Service Skills for Shelter Teams From first impressions to ongoing communication, every interaction is critical in securing adoptions and creating advocates for your organization. In this interactive session, I’ll share techniques to help your team communicate effectively with potential adopters.For more information or to hire me to speak to your group visit my website at www.amycastro.com.
May 2013 - Present
Author, Practical Communication
Current
Mar 2010 - Present
Certified Speaking Professional
Current
Feb 2016 - Present
Host
Current
The Unapologetically Assertive Podcast
Jul 2024 - Present
Advisor, Advisory Council For The Women In Leadership Program
CurrentI am honored to be a Advisory Member of the Women in Leadership Program at Houston Christian University. This fantastic and informative program is available for women to become better leaders, promote growth for women.--Discover impactful skills and tools for leadership, resulting in an improved bottom line.--Learn the secrets of happiness for work-life balance.--Set goals for negotiation and strategy and make actionable plans.--Understand the many facets of transformational and transactional leadership and its effect on obtaining an ethical ROI.--Assert your power and position without compromising integrity.--Evade the antiquated methods of valuing your worth and demonstrate your real value through appropriate communication and dialogue.
Jan 2024 - Present
Leadership Academy Training Developer And Facilitator
Current
Feb 2022 - Present
Management Columnist
CurrentRegular monthly management section contributor sharing articles on leadership, communication, hiring, and customer service & retention for the Pet Industry including:• Behavioral Interviewing is the Key to Hiring the Right Employee• What Not to Say to Your Customers• Regain Lost Customers, Maintain the Ones You Want to Keep, and Keep Them All Loyal
Nov 2018 - Present
President
Current
Dec 2017 - Present
Host
Current
Feb 2023 - Present
Member
Current
Mar 2018 - Present
Nsa National Member Engagement Committee Member
Jul 2019 - Dec 2022
Nsa National Communications Committee Member
Mar 2020 - 2022
Columnist, Speaker Magazine
Mar 2020 - 2022
2018-2019 President, Member Board Of Directors
Jun 2014 - Dec 2022
Performance Communication Trainer
Provide leadership, communication, and customer service training to front-line staff members, mid management, and senior leaders.
Oct 2000 - Dec 2022
Featured Conference Presenter
Presented a customized program for the AVMA Veterinary Leadership Conference entitled, "Building a Great Team: One Person at a Time."
Jan 2020 - Jan 2020
2015 - 2017
~2 yrs
Sep 2015 - Nov 2015
Adjunct Instructor: Communication
Oct 2006 - Jan 2014
Senior Software Trainer, Training Developer
Oct 2005 - Jan 2010
Performance Communication Speaker
Oct 2003 - Jan 2008
3 education records
• Amy Castro, Ma, Csp education
M.A., Communication; Human Communication Theory
University Of Northern Colorado
Ba, Journalism, Psychology
The George Washington University
Education record
Nyack High School
FAQ
Frequently asked questions about • Amy Castro, Ma, Csp
Quick answers generated from the profile data available on this page.
What company does • Amy Castro, Ma, Csp work for?
• Amy Castro, Ma, Csp works for Triad Communication, LLC.
What is • Amy Castro, Ma, Csp's role at Triad Communication, LLC?
• Amy Castro, Ma, Csp is listed as Professional Speaker and Trainer - in person and virtual at Triad Communication, LLC.
What is • Amy Castro, Ma, Csp's email address?
AeroLeads has found 1 work email signal at @ictstexas.com for • Amy Castro, Ma, Csp at Triad Communication, LLC.
What is • Amy Castro, Ma, Csp's phone number?
AeroLeads has found 3 phone signal(s) with area code 281 for • Amy Castro, Ma, Csp at Triad Communication, LLC.
Where is • Amy Castro, Ma, Csp based?
• Amy Castro, Ma, Csp is based in Houston, Texas, United States while working with Triad Communication, LLC.
What companies has • Amy Castro, Ma, Csp worked for?
• Amy Castro, Ma, Csp has worked for Triad Communication, Llc, The Unapologetically Assertive Podcast, Houston Christian University, Ineos Oligomers, and Pet Age.
How can I contact • Amy Castro, Ma, Csp?
You can use AeroLeads to view verified contact signals for • Amy Castro, Ma, Csp at Triad Communication, LLC, including work email, phone, and LinkedIn data when available.
What schools did • Amy Castro, Ma, Csp attend?
• Amy Castro, Ma, Csp holds M.A., Communication; Human Communication Theory from University Of Northern Colorado.
What skills is • Amy Castro, Ma, Csp known for?
• Amy Castro, Ma, Csp is listed with skills including Training, Public Speaking, Coaching, Leadership, Leadership Development, Staff Development, Management, and Conflict Resolution.
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