 Administrative support for President and 6 Vice Presidents Administrative support for Marketing Team and 72 clinic directors & supervisors Graphic Design for all books of business & specific needs of individual clinics. Market research for potential future clinic sites & area competitors Financial Analyst for all patient accounts requesting financial assistance Design and maintain company website Supervisor for floating clinician staff  Maintain vendor contracts, Business Associate Agreements, insurance certificates & bonds Continuing Education coordinator, on site facilitator Coordinate company staff meetings, outings and charitable activities Prepare legal documents for court cases Medical Records Maintain Personnel Files Prepare PowerPoint & Multi-Media Presentations Generate and maintain reports  Assist with all MVA patient accounts Investigate Insurance Denials Develop corporate relations Request secondary insurance and work comp payments Schedule appointments, travel arrangements for employees and guests Coordinated Social Services Program  Gaylord Entertainment Center Suite Coordinator & Hostess Liaison between employees and management to resolve concerns and needs Maintain corporate calendars Credentialed clinicians Created incentive programs for employees Designed Employee Benefit Marketing Package Conducted new employee orientation

Answered phones, billing, Customer Service, Cashier, Graphic Design

 Reviewed all incoming resumes and revised/updated resume database Created a user-friendly web database to reflect employee’s training hours Coordinated company outings and charitable activities — received JDRF Outstanding Captain and Best Company Theme Awards Researched hospitals history (reviewed claims, court cases, regulatory agency reports, etc.) Working knowledge of OSHA, JCAHO, HCFA, HIPAA, CMS websites Prepared legal documents for court cases Liaison between employees and management to resolve concerns and needs Created incentive programs for employees Wrote news articles to be posted in newsletters and company website Made revisions to New Employee Manual and put it online Designed Company Emergency Action Pan and put it online Designed Employee Benefit Marketing Package Created Affirmative Action reporting Answered, updated and trained employees on Inter-Tel COM1 PC Console Switchboard Trained new administrative assistants in job duties Scheduled appointments, travel arrangements Created and mailed letters