• Accounting Department Special Projects--International Tax entries, International desk—Energy Recovery, Inc.• Program Management—Manage $600K+ ethonographic research project for California Department of Energy (Final report: https://tinyurl.com/qvptecl)• Customer Research, Product Requirements—Macrovison, Inc.• Technical Writing—PDF Appraiser User’s Guide, Apago, Inc.• PDF–Document preparation for FDA submission—Alza Corporation.• Graphic design projects (portfolio available upon request).

Empowering the Xfinity Internet teams to make data-driven product decisions

• Manage all corporate financial and operational activities.• Coordinate internal and external operational contractors (accounting, tax, and more).

• Manage all corporate financial activities: AR/AP, month-end close, cash management and more.• Responsible for all HR activities: employee onboarding and terminations; payroll; benefits; PEO management.• Operational and logistics: manage inventory; product shipments; Kickstarter fulfillment.• Launched and maintain Amazon store, and Fulfillment by Amazon.• Website: managed website refresh, collateral production, tradeshow management.

• Set up accounting system: chart of accounts, customer records, receivables, and payables.• Invoiced customers for contract and on-demand lessons.• Managed website re-design and launch.

• Manager Order Administration Team: process orders for 500+ customers; $8MM/year.— Manage Accounts Receivable and Accounts Payable.— Maintain ERP system accuracy; product pricing; business lines, etc.— Perform fraud investigations.— Process new customer credit checks and approvals.• Prepare taxes: income tax (with CPA); quarterly sales tax; property tax.• Establish internal procedures for invoicing, order processing, financial reporting, and month-end.• Create weekly and monthly management dashboard reports; monthly forecast reports and financial statements.• Monitor and report departmental budgets and cash flow.• Calculate commissions with accelerators for sales team of 8.• Maintain corporate inventory accuracy, including monthly physical inventory.• Marketing: key member of marketing strategy team:— Launched in-house marketing effort.— Drove two website redesigns for 2 websites.— Created monthly educational webinar series for customers and prospects.— Managed external marketing vendors: graphic designers, web developers, email campaign tool.— Technical resource for internal marketing staff: website, online meeting software, CRM.— Backup tactical marketing implementation: website, ad creation, press releases, webinars, and webcasts, collateral production, email blasts, event planning, and trade shows.• Human Resources: perform all employee onboarding and terminations.— Liaison to PEO (Professional Employment Organization) vendor.— Process semi-monthly payroll and 401K contributions.— Maintain employee personnel and vacation records.• Facilities: Managed corporate relocation including tenant improvement.— Acquired almost new, modular office furniture for 21 cubicles in new office FREE.

• Drove developer requirements into Acrobat product line and developer tools.• Created developer programs with Adobe Solutions Network team; created and launched Acrobat SDK Developer Subscription.• Restructured licensing program for Adobe Reader developers to increase revenue (10-fold) and corporate visibility into 3rd party products.• Worked with product teams to build and deliver Acrobat SDK and desktop developer tools for small ISVs, IT developers, and form developers.• Created Business and Operations plans for Developer programs.• Organizational expert on how to deliver content to 3rd party developers, including revenue recognition, and web delivery.• Increased registered developers from 800 to over 2500.• Managed $150K annual budget for outgoing developer marketing activities.

• Owned the product roadmap; drove product definition for version 1.0 and beyond.• Drove product features and functionality, priorities, and business implications.• Represented company to potential investors and partners.• Managed team of 4 product managers.

• Product Manager for charter service; 2 million subscribers in first 6 months.• Drove product requirements and feature definition.• Led team through initial SF Bay Area product launch to nation-wide availability.• Designed MRD/product definition process for prioritizing and defining features, specifying requirements, and developing product; used with Executive Team.

• Hired and managed team of 8 Product Managers each responsible for driving worldwide products.• Owned product strategy for all retail products representing 90% of company revenue ($70 million)• Provided direction and key input for inbound and outbound product, messaging and marketing communications activities, including, but not limited to packaging, direct mail, press, research, website, promotions, pricing and rebates.As Senior Product Manager:• Managed OmniPage Pro business; over 60% of company revenue and profit:— Defined and delivered 5 versions of OmniPage Pro OCR software.— Created worldwide business plans covering product and pricing strategy; forecasts, competitive analysis, and launch plans.— Owned Concept-to-launch for new product in response to increased market demands; managed virtual team located in 3 states and 2 countries.— Led Product Introduction teams: packaging, national/channel advertising, direct mail, promotions, PR, sales training; defined product messaging and positioning.— Managed cross-functional product development team.

• Full P&L responsibility for PowerPort product line: over 70% of company revenue and profit: — Defined and delivered 3 generations of PowerBook modems worldwide. — Developed business plans including product and pricing strategy, unit and financial forecasts, competitive analysis, and marketing activities. — Conducted market and customer research, focus groups and customer surveys. — Project managed cross-functional product development team.• Represented company and products with press and analysts worldwide.• Wrote press review guides.• Negotiated third-party contracts: OEM contract with Apple Computer; 67% royalty reduction with technology licensor; OEM contract with international supplier.