Amy Pickens Email and Phone Number
I have over 10 years of progressive Administrative experience in a variety of settings including medical/insurance, general office, research and industrial. I have fine-tuned critical thinking and problem solving skills. My greatest strength is my ability to adapt and prioritize to maximize efficiency. I prioritize learning every aspect of any job I am given and how it relates to others' job functions. I enjoy finding ways to work smarter and hope to continue my career growth in as many ways as possible.
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Professional Development SpecialistJack, Joseph And Morton Mandel School Of Applied Social Sciences At CwruCleveland, Oh, Us -
Professional Development SpecialistJack, Joseph And Morton Mandel School Of Applied Social Sciences At Cwru Apr 2022 - PresentCleveland, Ohio, United StatesCEU credit processing Assisting system-of-care providers with training eventsData collection and reporting to state agencies and system-of-care facilitiesDevelopment of a database to enable more efficient data collection & reporting -
Report CoordinatorCase Western Reserve University National Prion Disease Pathology Surveillance Center Mar 2018 - PresentCleveland, Ohio, United StatesProcessing and maintaining record-keeping and filing systems including accurate data entry for all incoming patient samples including patient, physician and clinical information into LabMatrixReading and interpreting patient clinical history information, summarizing and entering into LabMatrixGathering information for management and researcher use Accessioning incoming patient samples by performing initial file setup and test creationOversee the maintenance and backup of the Center's Scanned FilesEnter and track Gross Examination formsComplete billing data entry into the Quadax systemOrdering and stocking laboratory suppliesMRI Program Liason: Field phone calls and emails from outside physicians, patients, and patient family members inquiring about MRI Program offered at the Center. Educate on secure electronic image sharing or disc creation for sending images. Receive and upload images to Neuroradiologist. Once report is prepared, forward to patient physician. Log all information into LabMatrix and Scanned Files. Maintain CLIA Competency on all patient data entryCreation of testing report correspondenceAssist in preparing detailed specifications from which new programs will be written. Provide feedback and input into all designs/modificationsAssist in implementing transition of data and applications from one server or workstation to another.Assist in the maintenance of protocol manuals for standards and procedures as well as for quality assurance.Provide backup maintenance to the Center server and basic troubleshooting. Provide backup coverage as needed.
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Manufacturing TechnicianAmerican Red Cross Aug 2017 - Jul 20183747 Euclid Ave. Cleveland, Oh 44115Receipt and Triage of Whole Blood donations from drives across NE Ohio, Indiana, and Detroit, MICentrifuging, Expressing and Sealing each whole blood donation into transfusable units of plasma, platelets and packed red blood cells. Operation of large centrifgues, heat sealers, scales, thermometers, other laboratory tools for manufacturing units.Performing and logging all Quality control and preconditioning of all lab machineryIdentifying and discarding non-transfusable or non suitable productsAssuring proper labeling, storage, and visibility of all blood componentsManufacturing products within established time frames, storing products in proper temperature controlled areas -
Physical Therapist AssistantAbsolute Rehab Jun 2014 - Jul 2017Cleveland, Ohio, United States*Worked in Home Care, Skilled Nursing and Outpatient settings at Visiting Nurse Association, Aultman Hospital, Just Like Family Homecare as a PRN employee over the 3 year time periodPlanned and administered a range of treatments and therapeutic exercise programs based on individual patient needs and goalsDemonstrated and educated patients and patient family members on home exercise plans, assistive device use, prosthetics, proper use of ice and heat, and maintaining a safe environment to minimize fall risksExtensive detailed documentation of all treatments and education in various EMR systems including Casamba, Cerner, Rehab OptimaBilling of all units of skilled treatment and achieving anywhere from a 89-97% Productivity standard -
Patient Service RepresentativeCleveland Clinic Jul 2008 - Aug 2016Cleveland, Ohio, United StatesPatient demographic and insurance verification in Emergency Depts. across the CCF Health SystemCopay collection and financial assistance application processingVerified eligibility for hospital admission and procedures as neededAudited for registration accuracy and balancing of fundsExposed to infectious, mentally ill and critically ill patients, used knowledge of appropriate PPE and de-escalation proceduresScheduled appointments in all departments and specialties across the entire CCF Health SystemPerformed basic triage on patient arrival for immediate assistance if neededCommunicated with clinicians and patients to ensure timely registration and avoid excessive wait times -
Permit AgentJack'S Permit Service Nov 2004 - Jul 2008Cleveland, Ohio, United StatesProcessed oversize hauling permits for large and small trucking companies across the U.S.Handled the 2 largest company accounts with all permit needsAssisted drivers with routing through multiple states using bridge height maps, online mapsMaintained working relationships with several State Depts. of TransportationAccounts Receivable-Processing credit card payments, Escrow accounts, Collections as neededAssisted trucking companies with compliance with each state's requirements for legal load dimensions, axle weight distributions, escort and bucket truck requirementsUsed a Microsoft Access and Java computer system for permit application and delivery
Amy Pickens Education Details
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Physical Therapy Technician/Assistant
Frequently Asked Questions about Amy Pickens
What company does Amy Pickens work for?
Amy Pickens works for Jack, Joseph And Morton Mandel School Of Applied Social Sciences At Cwru
What is Amy Pickens's role at the current company?
Amy Pickens's current role is Professional Development Specialist.
What schools did Amy Pickens attend?
Amy Pickens attended Cuyahoga Community College, Cuyahoga Community College.
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