Amy Preston Wendt Email and Phone Number
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My name is Amy. I am an experienced and results-driven leader with an extensive background in the hotel industry which includes budgeting management, marketing, sales, accounting, human resources, and financial management. I am dedicated to developing new business opportunities as well as building strong relationships with employees and customers through the use of positive communication skills. My strengths include the ability to work effectively with others at all levels while consistently maintaining a professional attitude.Areas of Expertise:✭ Business Development & Optimization ✭ Customer Service/Satisfaction✭ Organization Excellence✭ Identifying Needs & Requirements✭ Building Strong Relationships✭ Team Work/Building ✭ Overcoming Objections✭ Motivational LeadershipConnect with me today!
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Experienced Hotelier With Over 20 Years In The IndustryArbor LodgingPhoenix, Az, Us
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Area General ManagerGf Hotels & Resorts Jun 2023 - Jul 2024 -
General Manager- Hilton Garden Inn North Phoenix/Happy ValleyAimbridge Hospitality 2022 - Jun 2023In my previous role as General Manager, I: • Quickly demonstrated expertise, established creditability, and recruited from Aimbridge’s leadership team to serve as General Manager for the Garden Inn in North Phoenix/Happy Valley. • Oversee the overall operations by planning, organizing, and directing business tasks, with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Manage various aspects of the business including a full-service restaurant and banquet space of 3,000 sq ft, revenue management, and all financial facets of budgeting and forecasting. • Lead a high-functioning team that focuses on effective communications, customer satisfaction, partner engagements, training, people and culture initiatives, the rhythm of the business, and operational excellence. • Maximize organizational business performance by simplifying processes, sharpening employee skills, and supporting organizational rhythms to meet revenue targets. -
General Manager- Courtyard By Marriott Tucson AirportAimbridge Hospitality 2020 - Jan 2022In my previous role as General Manager, I: • Served as the General Manager of a 149-room hotel, that was undergoing a large renovation project. • Fixed broken processes and created an organization that could sustain growth post-renovation projections by analyzing and optimizing resources, aligning resources, and streamlining processes. • Collaborated with cross-functional departments/groups to recommend solutions that increased quality and productivity—the ability to work well with others as an essential high-level leader. • Consulted with customers on a regular cadence to ensure t and maximize their partnership value.
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Regional General Manager- Courtyard By Marriott Reno DowntwonAimbridge Hospitality 2015 - 2020Reno Downtown Courtyard By MarriottIn my previous role as General Manager, I: • Successfully achieved a balanced scorecard, exceeded established metrics, earned top 15% hotel of all Courtyards for Intent to Recommend, held #1 in RevPar and RevPar growth for 3 years in the comp set. • Provided ongoing training and onboarding to new GMs by having in-depth industry knowledge, an understanding of the company landscape, and a drive for improving business growth. Trained on SOPs and processes. • Built the company culture by partnering with leaders to shape and drive the people agenda and boost employee morale which led to a 94% or higher employee satisfaction score.• Developed company infrastructure including creating budgets for newly acquired hotels and current hotels and brainstorming collectively with staff and other GMs on revenue growth and controlling costs. • Coached and mentored GMs on operational excellence by providing frequent performance evaluations and expectations that focused on setting goals, meeting deadlines, and holding them accountable. • Conceptualized and executed strategies to optimize profitability, e.g., increased food and beverage revenue by $72k and exceeded budgeted total revenues and budgeted GOP since the opening. • Worked closely with the cross-functional departments to implement process improvement plans and establish long-term business needs in alignment with the organization’s vision.
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Dual General Manager- Residence Inn And Fairfield Inn By MarriottAimbridge Hospitality 2012 - 2015Vacaville, California, United StatesIn my previous role as General Manager, I: • Responsible for various human resources tasks including but not limited to recruitment, new hire orientation, training, employee relations, and payroll. • Delivered engaging pieces of training that resulted in lasting improvements and exceeded goals. • Managed and forecasted revenue and control expenses. In addition, responsible for accounts receivable (AR) and accounts payable (AP) duties. • Managed new hires’ classes, providing coaching on escalation procedures, internal tool use, and resources to prepare them for a successful future with the company properly.• Discovered operational flaws, identified areas of opportunity, and strategized tangible action plans. • Resolved customer issues by demonstrating a customer-first mentality, thereby increasing customer satisfaction and retention levels.
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General Manager-Courtyard By MarriottArdent Hotel Advisors Jul 2010 - Dec 2011Fresno, California Area
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Regional Director Of Human ResourcesArdent Hotel Advisors Jun 2008 - Jul 2010Santa Fe, New Mexico
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Assistant General Manager-Courtyard By MarriottArdent Hotel Advisors Jun 2007 - Jun 2008Santa Fe, New Mexico
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Director Of HousekeepingSandia Resort & Casino Aug 2005 - Jun 2007Albuquerque, New Mexico -
General ManagerHilton Garden Inn Aug 2004 - Aug 2005 -
Front Office Manager And Assistant General ManagerMarriott International Apr 1995 - Aug 2004Albuquerque, New Mexico And Overland Park, Kansas
Amy Preston Wendt Skills
Amy Preston Wendt Education Details
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History
Frequently Asked Questions about Amy Preston Wendt
What company does Amy Preston Wendt work for?
Amy Preston Wendt works for Arbor Lodging
What is Amy Preston Wendt's role at the current company?
Amy Preston Wendt's current role is Experienced Hotelier with over 20 years in the industry.
What is Amy Preston Wendt's email address?
Amy Preston Wendt's email address is ap****@****msn.com
What is Amy Preston Wendt's direct phone number?
Amy Preston Wendt's direct phone number is (703) 387*****
What schools did Amy Preston Wendt attend?
Amy Preston Wendt attended New Mexico State University.
What skills is Amy Preston Wendt known for?
Amy Preston Wendt has skills like Hospitality, Hiring, Team Building, Employee Relations, Budgeting.
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